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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 05-12-2016, 21:21   #1 (permalink)
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infinity help my best not star


help pleas my best not star i have licne and do all Steps i delet the old license and put the new license who resive in my mail but not work
any solotion
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Old 05-13-2016, 10:36   #2 (permalink)
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Quote:
Originally Posted by griffn View Post
help pleas my best not star i have licne and do all Steps i delet the old license and put the new license who resive in my mail but not work
any solotion
Be sure that you have deleted old file.
Copy received license file to folder with BEST.
You will have a success for sure.
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Old 05-13-2016, 23:51   #3 (permalink)
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salam alikom
hello
I have same problem
I tried by 3 email .. and the problem is not solved
infinity theme not send any files in my emails
pleas help
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Old 05-14-2016, 09:21   #4 (permalink)
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Quote:
Originally Posted by nasamir View Post
salam alikom
hello
I have same problem
I tried by 3 email .. and the problem is not solved
infinity theme not send any files in my emails
pleas help
Hello,

Try to use another e-mail (f.e. yahoo or google) but not hotmail.
Result ?
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Old 05-16-2016, 09:23   #5 (permalink)
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i fix the problam after you recived the new key
1 -you msut to to delet the old key data not sak key
2-then quits the kaspersky after that put the new key and make your soft star its be ok
3- when your soft star active your kasper or your anti virus for me is the kasper who stop the key
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