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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 03-05-2017, 08:29   #1 (permalink)
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Infinity Nokia Dongel Error(Facing This Error at last 3 Month)


Hello Team

Plz Need Suloction, When i use Latest Ver Infinity Best Nokia 2.25, 2.24, 2.23 , 2.22
Only 2.21 or Old Ver Workin Good
Look Error



Many Time I sand Mail But No Valid Suloction Recave .
Plz Best Team Solve Tis Error
Thx In Advance
Bro
AZHERGOGA007
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Old 03-05-2017, 13:55   #2 (permalink)
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Card found: S/N : 13C352A0 , v0122
Registered to: Azhergoga007
Pz Solve My Probelam Other wise Sand ME New Card

Bro
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Old 03-05-2017, 17:47   #3 (permalink)
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We do not send new cards.
I think I know what is the problem reason and I think you you know that also.
What to do: you should wait new version release and you should use v.2.21 for now.
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Old 03-26-2017, 07:59   #4 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
We do not send new cards.
I think I know what is the problem reason and I think you you know that also.
What to do: you should wait new version release and you should use v.2.21 for now.
Sir NEw Ver Come 2.26 But My Probelam Still Same Plz Give Me Suloction Plz

2.26 Same Error




Bro
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Old 03-26-2017, 09:37   #5 (permalink)
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Hello. From v2.27 you will not face that problem anymore.
Will be in near few days.
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Old 03-26-2017, 14:22   #6 (permalink)
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Quote:
Originally Posted by JayDi View Post
Hello. From v2.27 you will not face that problem anymore.
Will be in near few days.
thx u Sir Wating For 2.27....
Bro
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Old 03-27-2017, 14:19   #7 (permalink)
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Can posibale To convert My infinity Best Nokia To Cm2
If Yes So plz Do it
If no then I am Wating
CM2 S/N :: Card found : S/N : A19EC787 , v0135
Bro
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Old 03-30-2017, 05:35   #8 (permalink)
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Thx u So Much Infinity Team My Probelm Finaly Solve

Thx u So Much Infinity Team My Probelm Finaly Solve




BRO
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Old 03-31-2017, 12:57   #9 (permalink)
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I am very glad to hear that problem has been solved
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Old 04-03-2017, 15:34   #10 (permalink)
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best dongle misconfigration

DongleManager [Infinity-Box] v1.66 [4/3/2017 5:00:44 PM]
PC HWID: D41D8CD98F00B204E9800998ECF8427E
Card-Reader: FT SCR2000 0
HWID: 01017C7D14D11292
Type: [BEST] S/N: 7DD77C7D Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
sir pls ans how can I solve"misconfigration problem;
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Old 04-04-2017, 13:09   #11 (permalink)
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azhergoga007
What was your problem?
I also have problem with new version.
With 2.21 al working.
with 2.22 ,2.23 , 2.227 when klik on flash buton program close.
any help ? thanks
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Old 04-05-2017, 17:26   #12 (permalink)
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Quote:
Originally Posted by ishtiaq43 View Post
DongleManager [Infinity-Box] v1.66 [4/3/2017 5:00:44 PM]
PC HWID: D41D8CD98F00B204E9800998ECF8427E
Card-Reader: FT SCR2000 0
HWID: 01017C7D14D11292
Type: [BEST] S/N: 7DD77C7D Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
sir pls ans how can I solve"misconfigration problem;
as I can see it was updated well days ago. Is it Ok now ?
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Old 04-05-2017, 17:26   #13 (permalink)
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Quote:
Originally Posted by borsi View Post
azhergoga007
What was your problem?
I also have problem with new version.
With 2.21 al working.
with 2.22 ,2.23 , 2.227 when klik on flash buton program close.
any help ? thanks
Attach fault.bin file (it should be in software folder) here or send e-mail with file and problem info to:
help [at] infinity-box.com
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Old 04-05-2017, 18:01   #14 (permalink)
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here is

fault.bin from folder
Attached Files
File Type: zip fault.zip (489 Bytes, 7 views)
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Old 04-05-2017, 20:22   #15 (permalink)
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Quote:
Originally Posted by borsi View Post
fault.bin from folder
To avoid software conflicts in future please do not use "Flexihub" at the same time with Infinity software.
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