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07-17-2013, 13:59 | #1 (permalink) |
Freak Poster Join Date: Dec 2012 Location: Egypt Age: 28
Posts: 467
Member: 1857256 Status: Offline Sonork: 1650338 Thanks Meter: 91 | infinty team please help The problem in the best dongle I use this program in the definition of the dongle instDrv_stdRK200 And when it is used everything is fine and works dongle But when you turn off the computer and try it again Broken Rang CHEk Error message appears Or dongle is not connected Please help me quickly Because my work is dependent |
07-17-2013, 14:18 | #2 (permalink) |
No Life Poster Join Date: Nov 2009 Location: Syberia Age: 34
Posts: 12,508
Member: 1157320 Status: Offline Thanks Meter: 6,192 | Hello. When you send pc to suspend mode - it, seems, going to power save mode and disconnect usb. If BEST running - after wake up - it will not find dongle. |
The Following User Says Thank You to Dzirt For This Useful Post: |
07-18-2013, 06:56 | #3 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Have you tried to read Dongle data with DongleManager ? | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
07-18-2013, 17:47 | #5 (permalink) | |
Freak Poster Join Date: Dec 2012 Location: Egypt Age: 28
Posts: 467
Member: 1857256 Status: Offline Sonork: 1650338 Thanks Meter: 91 | Quote:
18/07/2013 07:46:58 م PC HWID: 491EA74E0E006E7DA0496D6E6DE52AE6 Card-Reader: FT SCR2000 0 Card type: [BEST] Dongle serial No (S/N): xxxxxxxx Firmware version: 0122.02 Dongle status: activated "UK edition" status: On Last launched application: 0000 v.0000 Active modules: - 03: [BEST] v.0122 Support area: BB5 Easy Service Tool [BEST] - Support - Username: XXXX- Password: XXX Online Service Account: Infinity-Box - Online Service - Username: XXXXX- Password: VVVVIt may be a problems for Smart-Card firmware upgrade via Card-Reader (FT SCR2000 0) Look here: server1 download area Dongle parameters checksum: DE7A8C Last edited by THE CLASH; 07-18-2013 at 21:34. Reason: username/password removed.. | |
07-20-2013, 09:32 | #8 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, As I can see there is no any problems with your Dongle. Please, explain step by step when you see the errors. Also I suggest you to update drivers: http://server1.infinity-box.biz/down...er_drivers.pdf http://server1.infinity-box.biz/down...T2K_x32_x64.7z |
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