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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-14-2019, 04:27   #1 (permalink)
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little confusion


little confusion
my IOS log in ID and Pass is with Infinity Box main software
i have BEST dongle also
can i use same id pass with BEST2 SOFTWARE?
hoe can i access best download area?
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Old 08-14-2019, 08:49   #2 (permalink)
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Hello,
Every dongle has it's own IOS login, so if you own Infinity-Box [BEST] use it's login details for Infinity-Box [BEST2] module.
For login to Infinity-Box [BEST] support area-
- Login to Infinity Online Service (IOS)
- Click to "Support & Downloads" link
- Different Support Area links will be available depends on your active Services
- Click to link with Support Area that you want to access

Br.
Infinity-Box Team.
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Old 08-14-2019, 12:26   #3 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Every dongle has it's own IOS login, so if you own Infinity-Box [BEST] use it's login details for Infinity-Box [BEST2] module.
For login to Infinity-Box [BEST] support area-
- Login to Infinity Online Service (IOS)
- Click to "Support & Downloads" link
- Different Support Area links will be available depends on your active Services
- Click to link with Support Area that you want to access

Br.
Infinity-Box Team.
i have individual box(cm2) and dongle for nokia best and best2
now 1 want access both support area. main infinity (CM2)and best how i can?
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Old 08-15-2019, 04:54   #4 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Every dongle has it's own IOS login, so if you own Infinity-Box [BEST] use it's login details for Infinity-Box [BEST2] module.
For login to Infinity-Box [BEST] support area-
- Login to Infinity Online Service (IOS)
- Click to "Support & Downloads" link
- Different Support Area links will be available depends on your active Services
- Click to link with Support Area that you want to access

Br.
Infinity-Box Team.
Code:
=== DongleManager [Infinity] v1.72 [8/15/2019 9:21:00] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032B4000001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): B4682B40
Firmware version: 0138.02
"UK Edition" status: Off
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00B4682B40
- Password: Mxxxbqdr
Code:
=== DongleManager [Infinity] v1.72 [8/15/2019 9:23:04] ===
Searching...
Card-Reader: FT SCR2000 1
HWID: 0103637727E81292
Box/Dongle found: [BEST]
Serial No (S/N): 34656377
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0031 v.0122
=> Activations:
- 03: [BEST] v.0122
- 07: #7
- 0A: #10
=> Online Service Account: http://www.infinity-box.com/service
- Username: 0334656377
- Password: xxxxxxxx
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Old 08-16-2019, 10:14   #5 (permalink)
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Support areas for Infinity-Box/Dongle Infinity [BEST] are different.

Support area for Infinity-Box/Dongle
- Username: 00B4682B40
- Password: Mxxxbqdr

Support area for Infinity [BEST]
- Username: 0334656377
- Password: xxxxxxxx

Is it Ok ?
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Old 08-18-2019, 02:39   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Support areas for Infinity-Box/Dongle Infinity [BEST] are different.

Support area for Infinity-Box/Dongle
- Username: 00B4682B40
- Password: Mxxxbqdr

Support area for Infinity [BEST]
- Username: 0334656377
- Password: xxxxxxxx

Is it Ok ?
password i hide

in forum
my cm2 main box and best dongle are ok
but i babel to access just one support area either main or best
i want access both support area
every time when i need access main or best support area its need to reset password.
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Old 08-18-2019, 02:40   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Support areas for Infinity-Box/Dongle Infinity [BEST] are different.

Support area for Infinity-Box/Dongle
- Username: 00B4682B40
- Password: Mxxxbqdr

Support area for Infinity [BEST]
- Username: 0334656377
- Password: xxxxxxxx

Is it Ok ?
its possible to transfer my best activation on main?
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Old 08-19-2019, 09:28   #8 (permalink)
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Quote:
Originally Posted by avijithpl View Post
password i hide

in forum
my cm2 main box and best dongle are ok
but i babel to access just one support area either main or best
i want access both support area
every time when i need access main or best support area its need to reset password.
Lets try to solve it step-by-step.
Login to to IOS with Username: 00B4682B40
As I can see you was able to login well two days ago. What is the result for today ?
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Old 08-19-2019, 15:50   #9 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Lets try to solve it step-by-step.
Login to to IOS with Username: 00B4682B40
As I can see you was able to login well two days ago. What is the result for today ?
All Is Well now ...............
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Old 08-20-2019, 10:40   #10 (permalink)
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This means support area access method works well.
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