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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 11-19-2015, 15:43   #1 (permalink)
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Lumia 520 Touch not working after Hard Reset :(


Hello,
Phone was hang/stuck on logo
after Successful hard reset
phone power on but touch not working
Code:
Phone found!
WP8x Nokia Phone detected
Read info... Ok

 === Main info === 
NCSD Version : 2.2
Sw Version   : 3046.0000.1329.2004
IMEI         : 3581060x7260xxx
ProductCode  : 059S372
ProductSN    : CRH505669
Module Code  : 0205435
 === HW info === 
Public ID    : 74EBB8A8766C8045841F4AD1A09CC02837CCA316
HW Version   : 1501
BT Addr.     : 8844F6D9BF10
Wlan Mac     : 8844F6DA3994
Battery Level : 25 %
 === Branding and security info === 
Operator     : VOD-IT
SimLock      : Unlocked
SimLock      : 2440700000000
Country      : Finland
Operator     : NOKIA (Open)
Branding     : RM-914_eu_italy_283
Sec. Mode    : Restricted
Done!
also , same product code and version not available in Navifirm
 
Old 11-19-2015, 15:54   #2 (permalink)
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Navi firm have this ProD Code:

Quote:
Originally Posted by syed tuqeer View Post
Hello,
Phone was hang/stuck on logo
after Successful hard reset
phone power on but touch not working
Code:
Phone found!
WP8x Nokia Phone detected
Read info... Ok

 === Main info === 
NCSD Version : 2.2
Sw Version   : 3046.0000.1329.2004
IMEI         : 3581060x7260xxx
ProductCode  : 059S372
ProductSN    : CRH505669
Module Code  : 0205435
 === HW info === 
Public ID    : 74EBB8A8766C8045841F4AD1A09CC02837CCA316
HW Version   : 1501
BT Addr.     : 8844F6D9BF10
Wlan Mac     : 8844F6DA3994
Battery Level : 25 %
 === Branding and security info === 
Operator     : VOD-IT
SimLock      : Unlocked
SimLock      : 2440700000000
Country      : Finland
Operator     : NOKIA (Open)
Branding     : RM-914_eu_italy_283
Sec. Mode    : Restricted
Done!
also , same product code and version not available in Navifirm
Attached Images
File Type: jpg RM-914.jpg (137.7 KB, 73 views)
 
Old 11-19-2015, 16:47   #3 (permalink)
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Bro read my post again(twice)
i said , same version not found in Navimanager

Anyway
Problem Solved
just restart phone .....
 
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