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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 05-29-2016, 10:46   #1 (permalink)
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lumia 540 rm1141 dead after flashing


hi plz help me Nokia lumia 540 rm 1141 stop flashing in middle and now handset is dead not detecting any more with best software
here is flashing details

Connect phone on selected interface...

Core : v2.19 , WP10x FlashEngine : v1.8

FFU : RM1141_02074.10000.15174.44001_RETAIL_prod_signed_ 1018_022508_000-55_2.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8212.P6247
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Greek , fr-ca , Indonesian , Korean , Polish , bn-bd , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , Vietnamese , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Belorusian , Norwegian (Bokmal , Norway) , Finnish , lo-la , km-kh , Arabic , Ukrainian , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , sw-ke , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x67380000
FFU FastVerify : Ok

Waiting for phone...
Dead mode is selected , no phone in normal mode found
1. Press and hold "Volume Down"
2. Insert USB cable
3. Hold button until phone will be detected

Device boot not done
Check Drivers, battery charge
Try again in Dead mode

Core : v2.19 , WP10x FlashEngine : v1.8

FFU : RM1141_02074.10000.15174.44001_RETAIL_prod_signed_ 1018_022508_000-55_2.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8212.P6247
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Greek , fr-ca , Indonesian , Korean , Polish , bn-bd , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , Vietnamese , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Belorusian , Norwegian (Bokmal , Norway) , Finnish , lo-la , km-kh , Arabic , Ukrainian , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , sw-ke , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x67380000
FFU FastVerify : Ok

Waiting for phone...
Dead mode is selected , no phone in normal mode found
1. Press and hold "Volume Down"
2. Insert USB cable
3. Hold button until phone will be detected

Device catched in BOOT mode!
Boot Mode confirmed!
Setting Preloder
Collect Info...
Setting Application
Setting Secure
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone RMxxx ID : RM-1141
Phone Model ID : Nokia.MSM8212.P6247.1.1
Phone Model PC : 059X250
Phone IMEI : 355140071772045
=== eMMC info :
eMMC Vendor : Hynix
eMMC CID : 0090
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : 86ACB97612E34C682490412CE98BAAD27779008E
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 32%
Battery Level enough to flash

FFU : RM1141_02074.10000.15174.44001_RETAIL_prod_signed_ 1018_022508_000-55_2.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted
Perform Data Partition Erase
Erase done
Sending FFU Payload Data...
Error, stop at : 0x0036 , reason : NO ACK !!!
Red Light
Error during flashing!
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Old 05-29-2016, 11:01   #2 (permalink)
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Hello. Charge battery for start.
Dead phone will NOT charge it. Just for info.
then flash again. If device will detect as Emergency ( hope you installed drivers from support ) - tick BOOT REPAIR ( download latest LumiaRepairPackage) and flash it.
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Old 05-29-2016, 13:27   #3 (permalink)
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after charge full battery and install lumia repair package here is error


Connect phone on selected interface...

Core : v2.19 , WP10x FlashEngine : v1.8

FFU : RM1141_02074.10000.15174.44001_RETAIL_prod_signed_ 1018_022508_000-55_2.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8212.P6247
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Greek , fr-ca , Indonesian , Korean , Polish , bn-bd , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , Vietnamese , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Belorusian , Norwegian (Bokmal , Norway) , Finnish , lo-la , km-kh , Arabic , Ukrainian , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , sw-ke , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x67380000
FFU FastVerify : Ok

Waiting for phone...
Phone model select wrong or not supported yet! Check for LumiaRepairPack is installed!
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Old 05-29-2016, 14:24   #4 (permalink)
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Hello
Update best and install latest Lumia repair pack from support.
Try boot repair again.
Post result
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Old 05-29-2016, 16:42   #5 (permalink)
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still same after installing latest update and lumia pack


Core : v2.21 , WP10x FlashEngine : v2.2

FFU : RM1141_02074.10000.15174.44001_RETAIL_prod_signed_ 1018_022508_000-55_2.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8212.P6247
FFU RootKeyHash : 0000000000000000000000000000000000000000
FFU Languages : Portuguese(Brazil) , Russian , Greek , fr-ca , Indonesian , Korean , Polish , bn-bd , Uzbekistan(Latin) , Catalan , Swedish , Bulgarian , Japanese , Spanish , English (UK) , Czech , Latvian , Slovak , Chinese , sr-latn-rs , Vietnamese , af-za , Hindi (India) , gl-es , Turkish , Thai , Italian , Danish (Denmark) , ha-latn-ng , Slovenian , Malay (Malaysia) , Lithuanian , Persian (Iran) , Kazakh , Romanian , English , eu-es , Estonian , Filipino (Philippines) , Belorusian , Norwegian (Bokmal , Norway) , Finnish , lo-la , km-kh , Arabic , Ukrainian , Croatian , Portuguese(Portugal) , Chinese(Taiwan) , Macedonian , Hungarian , Spanish(Mexico) , Azerbaijan(Latin) , German , Albanian , Dutch (Netherlands) , French , sw-ke , Hwbre (Israel) ,
FFU ChipSectors : 15155200
FFU Header : 0x000E0000
FFU Payload : 0x67380000
FFU FastVerify : Ok

Waiting for phone...
Phone model select wrong or not supported yet! Check for LumiaRepairPack is installed!
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Old 05-29-2016, 19:25   #6 (permalink)
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thnaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaanx
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Old 05-29-2016, 20:40   #7 (permalink)
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Bad luck then - it not have FireHose data.
Only JTAG or eMMC.
Next time use latest drivers, short usb cable and fully charged battery.
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Old 08-24-2016, 15:48   #8 (permalink)
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I am another victim of Best dongle and worst condition is support is not answering
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Old 08-25-2016, 06:14   #9 (permalink)
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Quote:
Originally Posted by teetopati View Post
I am another victim of Best dongle and worst condition is support is not answering

Hello,
what is your problem and what kind of support you need?
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