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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 07-19-2018, 13:43   #1 (permalink)
Freak Poster
 
Join Date: May 2006
Location: SUDAN
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lumia 635 unlock error


Link to my account: http://user.infinity-box.com
Login: 033DBFA27D

Connecting to server...

Credits: 61

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Unknown result , something wrong with SDauth or Data #1 , try "Unlock" again!
Error! Check previous error message for more info!

Phone disconected!

need to refund credit
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Old 07-19-2018, 13:56   #2 (permalink)
Product Supporter
 
Join Date: Mar 2016
Location: Bangladesh
Posts: 4,574
Member: 2548908
Status: Offline
Sonork: 100.1672479
Thanks Meter: 761
Use This Service Nokia Lumia WP8.0 & WP8.1
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Old 07-20-2018, 22:43   #3 (permalink)
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Join Date: Mar 2005
Age: 44
Posts: 3,487
Member: 128745
Status: Offline
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upgrade phone firmware and then make unlock and all will be ok
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Old 07-21-2018, 11:04   #4 (permalink)
Freak Poster
 
Join Date: May 2006
Location: SUDAN
Age: 39
Posts: 431
Member: 271980
Status: Offline
Sonork: 100.1573370
Thanks Meter: 227
same problem with latest firmware downloaded from navimanger

Card found: S/N : 3DBFA27D , v0129
Registered to: gsmsudan

Connect phone on selected interface...

SSChannel : Create SC
SSChannel : SC Created!
ProductID HWCode : RM-975
Selected Variant : RM-975 VAR NAM US AT&T PREPAID SL
WinPh OS Version : 8.10.12397.895
Firmware Version : 01061.00070.14246.29017
Platform Version : Windows Phone
SSChannel : DC Ok with code 0x04
Switch to IDM now ...

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-975 exist
Prepare done, collect info

Stopped by user

[Query] : CustomerNvi_01061.00070.14246.29017_1005_367df9d14 8df36372015f654bb6bc261.nvi , 62.37 KiB
Something went wrong

[WP8x] : Init TesMode
[TSTM] : Use File : RM975_2040.0019.9651.14219.207.204_enosw-wim-signed_701557.secwim
Dead mode is selected , no phone in normal mode found
1. Press and hold "Volume Down"
2. Insert USB cable
3. Hold button until phone will be detected

Device catched in BOOT mode!
Boot Mode confirmed!
Setting Preloder
Collect Info...
Setting Application
Setting Secure
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.37
Protocol Implementation : 2.60
=== Phone Initial info :
Phone RMxxx ID : RM-975
Phone Model ID : Nokia.MSM8926.P6112.1.1
Phone Model PC : 059W663
Phone IMEI : 356454062837561
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

SECWIM : RM975_2040.0019.9651.14219.207.204_enosw-wim-signed_701557.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Check SimLock info

Conf key : 8000000000000000
Provider key : 3101500112987633
Country : United States of America
Operator : AT&T
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 3

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
BLK : 2
Lock1:Close
BLK : 3
Lock1:Close
=============================
LOCKS : Closed
=============================

Done!

SD Authentification : not done
Local SX4 Card Not Found, wil use Server
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
SX4 Done!
Done!

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Unknown result , something wrong with SDauth or Data #2 , try "Unlock" again
Error! Check previous error message for more info!

=== Main info ===
SecLabel Version : Security LabelSW (wim) 18.2040.213.379
Sw Version : RM975 2040.0019.9651.14219 701557 2014/11/27 //romulus_engine/L1\r\n
IMEI : 356454062837561
ProductCode : 059W663
ProductSN : 54644C8AU
Module Code : 0205734
=== HW info ===
Public ID : FD5DE139E319D1F7F75445E6633BAB0DBB8E8833
BT Addr. : 4886E85647BB
Wlan Mac : 4886E862E7AC
=== Branding and security info ===
Sec. Mode : Restricted

Conf key : 8000000000000000
Provider key : 3101500112987633
Country : United States of America
Operator : AT&T
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 3

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
BLK : 2
Lock1:Close
BLK : 3
Lock1:Close
=============================
LOCKS : Closed
=============================

Making RPL backup...
NPC : Read Ok , [520]
IMEI : 356454062837561
CCC : Read Ok , [352]
HWC : Read Ok , [212]
RDC : Certificate not available

NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\356454062837561_CR T_2nd.rpl

Done!
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Old 07-21-2018, 13:51   #5 (permalink)
Freak Poster
 
Join Date: May 2006
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Age: 39
Posts: 431
Member: 271980
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Thanks Meter: 227
that's latest firmware
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Old 07-22-2018, 14:33   #6 (permalink)
Freak Poster
 
Join Date: May 2006
Location: SUDAN
Age: 39
Posts: 431
Member: 271980
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Thanks Meter: 227
please refund my credit phone cant unlock
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Old 07-23-2018, 12:11   #7 (permalink)
Freak Poster
 
Join Date: May 2006
Location: SUDAN
Age: 39
Posts: 431
Member: 271980
Status: Offline
Sonork: 100.1573370
Thanks Meter: 227
again new Lumia unlocking error

Card found: S/N : 3DBFA27D , v0129
Registered to: gsmsudan

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
NCSD Version : 5.0
Sw Version : 02040.00021.14521.55004
IMEI : 353652066488892
ProductCode : 059W0L1
ProductSN : CNT481622
Module Code : 0205733
=== HW info ===
Public ID : 4EDF144BDB799F351731201C920A4657A1464C29
HW Version : 4100
BT Addr. : D48F3313C05B
Wlan Mac : D48F3314DAB4
Battery Level : 12 %
=== Branding and security info ===
Operator : O2O-GB
SimLock : Locked!
SimLock : 9234100088065
Country : United Kingdom
Operator : O2
Branding : RM-974_1076
Sec. Mode : Restricted
Done!

[WP8x] : Init TesMode
[TSTM] : Use File : RM974_2040.0019.9651.14219.207.203_enosw-wim-signed_701557.secwim
=== Base Phone Info
Sw Version : 02040.00021.14521.55004
IMEI : 353652066488892
ProductCode : 059W0L1
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 2.34
Protocol Implementation : 2.57
=== Phone Initial info :
Phone Model ID : Nokia.MSM8926.P6112.1.1
=== eMMC info :
eMMC Vendor : Samsung
eMMC CID : 0015
eMMC Size : 7456 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : B2F6BECAAED8735388C21591177EDEBE44E5D762
=== Other info :
SD present : False

SECWIM : RM974_2040.0019.9651.14219.207.203_enosw-wim-signed_701557.secwim
Sending WIM ...

WIM Image sent! Trying init TestMode now...

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
SecLabel Version : Security LabelSW (wim) 18.2040.213.379
Sw Version : RM974 2040.0019.9651.14219 701557 2014/11/27 //romulus_engine/L1\r\n
IMEI : 353652066488892
ProductCode : 059W0L1
ProductSN : CNT481622
Module Code : 0205733
=== HW info ===
Public ID : 4EDF144BDB799F351731201C920A4657A1464C29
BT Addr. : D48F3313C05B
Wlan Mac : D48F3314DAB4
=== Branding and security info ===
Sec. Mode : Restricted

Conf key : 8000000000000000
Provider key : 9234100088065771
Country : United Kingdom
Operator : O2
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 3

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
BLK : 2
Lock1:Close
BLK : 3
Lock1:Close
=============================
LOCKS : Closed
=============================

Making RPL backup...
NPC : Read Ok , [520]
IMEI : 353652066488892
CCC : Read Ok , [352]
HWC : Read Ok , [212]
RDC : Certificate not available

NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\353652066488892_CR T.rpl

Done!


Card serial: 3DBFA27D
Card type: BEST Dongle
Card password: NIDAwsni

Link to my account: http://user.infinity-box.com
Login: 033DBFA27D

Connecting to server...

Credits: 86

SD Authentification : not done
Local SX4 Card Not Found, wil use Server
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
SX4 Done!
Done!

Check SimLock info

Conf key : 8000000000000000
Provider key : 9234100088065771
Country : United Kingdom
Operator : O2
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 3

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
BLK : 2
Lock1:Close
BLK : 3
Lock1:Close
=============================
LOCKS : Closed
=============================

Done!

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Unknown result , something wrong with SDauth or Data #2 , try "Unlock" again
Error! Check previous error message for more info!

Set Phone to Normal mode
Done

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Set Phone to Normal mode
Done

Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

=== Main info ===
SecLabel Version : Security LabelSW (wim) 18.2040.213.379
Sw Version : RM974 2040.0019.9651.14219 701557 2014/11/27 //romulus_engine/L1\r\n
IMEI : 353652066488892
ProductCode : 059W0L1
ProductSN : CNT481622
Module Code : 0205733
=== HW info ===
Public ID : 4EDF144BDB799F351731201C920A4657A1464C29
BT Addr. : D48F3313C05B
Wlan Mac : D48F3314DAB4
=== Branding and security info ===
Sec. Mode : Restricted

Conf key : 8000000000000000
Provider key : 9234100088065771
Country : United Kingdom
Operator : O2
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 3

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
BLK : 2
Lock1:Close
BLK : 3
Lock1:Close
=============================
LOCKS : Closed
=============================

Making RPL backup...
NPC : Read Ok , [520]
IMEI : 353652066488892
CCC : Read Ok , [352]
HWC : Read Ok , [212]
RDC : Certificate not available

NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\353652066488892_CR T_2nd.rpl

Done!

SSChannel : Create SC
SSChannel : SC Created!
ProductID HWCode : RM-974
Selected Variant : RM-974 VAR EURO GB O2 SL
WinPh OS Version : 8.10.14226.359
Firmware Version : 02040.00021.15235.30005
SSChannel : DC Ok with code 0x04
Switch to IDM now ...

IDM initializing, wait...
Checking access to Products folder...
Folder for RM-974 exist
Prepare done, collect info

Stopped by user

[Query] : CustomerNvi_02040.00021.15235.30005_1076_6b2972700 a5530cc6df3b2995db50951.nvi , 0 B
Something went wrong

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Ok!
SX4 Disconnected
Unknown result , something wrong with SDauth or Data #1 , try "Unlock" again!
Error! Check previous error message for more info!
  Reply With Quote
Old 07-23-2018, 18:47   #8 (permalink)
Product Supporter
 
Join Date: Mar 2005
Age: 44
Posts: 3,487
Member: 128745
Status: Offline
Thanks Meter: 16,936
contact me on skype to solve ure issue
kashan.aslam2 skype id
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