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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 12-15-2018, 20:56   #1 (permalink)
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chezral's Avatar
 
Join Date: Nov 2005
Location: Bim
Posts: 314
Member: 203715
Status: Offline
Thanks Meter: 227
Lumia 635 unlock failed and credits gone


Tried unlocking many times, now all my credits are gone, please refund my credits:

Card serial: 26218888
Card type: BEST Dongle
Card password: VRCQkmot

Link to my account: http://user.infinity-box.com
Login: suckli000b

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connection faled: Socket Error # 10060
Connection timed out.
SX4 Disconnected
SDAuth not done! Try make SX4 after 1-2 minute and make "Unlock" again!
Error! Check previous error message for more info!
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Old 12-15-2018, 23:32   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Hello,

- Close [BEST] software
- Download latest Configurator software - https://www.infinity-box.com/support...onfigurator.7z
- Start Configurator to update config
- Start BEST again

make unlock once again
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