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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 02-07-2013, 16:17   #1 (permalink)
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Lumia 710 phone off how to solve?

I have this lumia 710 and have flashed it with both RM-803 and RM-809 but the phone could not get service,if on without sim it says SIM ERROR but with sim it can on well but says PHONE OFF even after I offed the air plane,please how will I solve this problem.

Here is the log flashed with RM-803


card found: S/N 603B:0122
registered to: lionfinger

Connect phone on selected interface...

Core : v1.58 , WP7x FlashEngine : v3.5

Flash Files selected :
OSBL : RM803_12w07_prod_generic_nokia_osbl.esco
AMSS : RM803_12w07_prod_generic_amss.esco
ADSP : RM803_12w07_prod_generic_adsp.esco
WP : RM803_12w07_prod_measa.esco
UDA : RM803_12w07_prod_generic_user_area_erase.esco

Check files done, All files are Ok

Dead Mode is Selected
Waiting for USB device...
--- Press and hold 'Volume Up' button and insert cable! ---
Connection opened successfully
Establish connection with device...
Init Ok
Boot : 240.116.132.78

==== OSBL ====
Processing : RM803_12w07_prod_generic_nokia_osbl.esco
nokia_osbl.mbn.cert , Hash : C72DBA3ABED42215584093FA9DE247381D6062B4
nokia_osbl.mbn , len : 0x000E9228 , Type : Data
Will flash 1 regions
OSBL flashing done

==== AMSS ====
Processing : RM803_12w07_prod_generic_amss.esco
amss.mbn.cert , Hash : C72DBA3ABED42215584093FA9DE247381D6062B4
amss.mbn.enc , len : 0x00FDC68E , Type : Data
Will flash 1 regions
AMSS flashing done

==== ADSP ====
Processing : RM803_12w07_prod_generic_adsp.esco
adsp.mbn.cert , Hash : C72DBA3ABED42215584093FA9DE247381D6062B4
adsp.mbn.enc , len : 0x0055BECD , Type : Data
Will flash 1 regions
ADSP flashing done

==== WINDOWS PHONE ====
Processing : RM803_12w07_prod_measa.esco
boot.img.cert , Hash : C72DBA3ABED42215584093FA9DE247381D6062B4
boot.img , len : 0x16DAEA00 , Type : Data
Will flash 24 regions
Windows Phone flashing done

==== USER DEFINED AREA ====
Processing : RM803_12w07_prod_generic_user_area_erase.esco
user_area_erase.cert , Hash : C72DBA3ABED42215584093FA9DE247381D6062B4
UDA file detected, will erase defined region
UDA erase done
UDA flashing done

Flashing done!
Flashing time : 00:03:05
Reboot device Ok

Phone disconected!

Connect phone on selected interface...
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Old 02-07-2013, 18:13   #2 (permalink)
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ok .go to from your phone menu -settings -about-reset your phone

try it may be solved
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Old 02-08-2013, 04:24   #3 (permalink)
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Quote:
Originally Posted by unlock & flash View Post
ok .go to from your phone menu -settings -about-reset your phone

try it may be solved
done it now but no way,please any other thing?
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Old 02-08-2013, 04:41   #4 (permalink)
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And there is one thing,at the back of that phone they wrote the model 703 but the product type is of that of Nokia lumia 710 which is RM-803.I didn't know if this info will help somebody to find out what is the problem.

And again,sometime the airplane will be on if I tried to off it,it can't off,some time it offs [but even if it offs the problem of the PHONE OFF is still there] and am wondering much of using two product type [i.e RM-803 and RM-809] to flash it and with both it on well except that problem of PHONE OFF please somebody help me out.
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Old 02-09-2013, 14:14   #5 (permalink)
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Hi, post here info log, it can show more.
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Old 08-28-2013, 16:46   #6 (permalink)
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yes i have same problem like offline always and not get online
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Old 08-29-2013, 12:29   #7 (permalink)
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So, start learn HOW TO READ WHOLE THREAD!
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