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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 04-04-2014, 08:43   #1 (permalink)
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Lumia 800 Puk Code ??


Lumia 800 patch done but its show puk code ,, when I enter puk code its show incorrect puk . I flashed this phone with different versions but same error , now i have just 3 tries left .how I can solve this problem?
Quote:
Dead Mode is Selected
Waiting for USB device...
--- Press and hold 'Volume Up' button and insert cable! ---
Connected in QCBL
Trying init eMMC subsystem
Checking for device...
Qualcomm MMC Storage , rev : 2.31
Drive space : 14 GiB
Drive Index : 2

Processing MBR...
[0] MBR
Name : SECBOOT
Start : 0x00000001
Lenght : 0x000003E8
[1] MBR
Name : OSBL
Start : 0x000003E9
Lenght : 0x00000BB8
[2] MBR
Name : MODEM_FS
Start : 0x00000FA1
Lenght : 0x000493E0
[3] MBR
Name : EBR
Start : 0x0004A381
Lenght : 0x01D51C7F
Processing EBR...
[4] EBR
Name : NK_PMM
Start : 0x0004A386
Lenght : 0x00000080
[5] EBR
Name : SFSNV
Start : 0x0004A406
Lenght : 0x00001800
[6] EBR
Name : SFSBKP0
Start : 0x00060000
Lenght : 0x00001800
[7] EBR
Name : SFSBKP1
Start : 0x00061800
Lenght : 0x00001800
[8] EBR
Name : WP_USER
Start : 0x00080000
Lenght : 0x01D38FFF

Check product info...
Current OSBL mode : QUALCOMM
Found : SeaRay
Model : RM-801 , RM-819
Model : Lumia 800
Phone Id set to : 059L7C2_0268130AB

Processing Lumia Wp7x Patch Unlock
Found Location #1
State : Not Patched
Patch ...
Patch Ok
Found Location #2
State : Patched
Skip, already patched

Unlock Code (PIN) : 00000000
Unlock Code (PUK) : 0000000000
1. Power Up phone
1.0 Press Restart button
1.1 Or Reconnect Battery / 15sec. hold PowerOn, after PowerOn
2. Enter code (PIN or PUK)
3. After PIN/PUK accepted, you can restore state via "Restore SimLock state"
(c) Wp7x Patch Unlock : Bph&co (Genie Projects)
All done!

Lumia eMMC drive disconected!

Connect phone on selected interface...
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Old 04-04-2014, 08:44   #2 (permalink)
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Flash with "Reset EFS"
Unlock
Enter Pin
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Old 04-04-2014, 08:58   #3 (permalink)
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yes i tried to flash with reset efs and secure erase but same. its show enter puk code .
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Old 04-04-2014, 09:02   #4 (permalink)
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See here ...........
Quote:
Connect phone on selected interface...

Core : v1.77 , WP7x FlashEngine : v7.1

==== Settings :
Reset EFS : Enabled
Secure Erase : Enabled

==== Flash Files selected :
OSBL : RM801_12w22_prod_generic_nokia_osbl.esco
AMSS : RM801_12w22_prod_generic_amss.esco
ADSP : RM801_12w22_prod_generic_adsp.esco
WP : RM801_12220_prod_797_01_boot.esco
UDA : RM801_12w22_prod_generic_user_area_erase.esco

Check files done, All files are Ok

Dead Mode is Selected
Waiting for USB device...
--- Press and hold 'Volume Up' button and insert cable! ---
Connection opened successfully
Establish connection with device...
Kick ...
OSBL alive
Init Ok
OSBL info
Prt : 1.1
Ver : 1.1.0.6
Bld : 12
Tms : 17.02.2012 / 12:40:05

==== OSBL ====
Processing : RM801_12w22_prod_generic_nokia_osbl.esco
nokia_osbl.mbn.cert , Hash : 0C203F23776466E755E9955A9F8F9A39A0888B8E
nokia_osbl.mbn , len : 0x000EA228 , Type : Data
Will flash 1 regions
OSBL flashing done

==== AMSS ====
Processing : RM801_12w22_prod_generic_amss.esco
amss.mbn.cert , Hash : 0C203F23776466E755E9955A9F8F9A39A0888B8E
amss.mbn.enc , len : 0x00FF0690 , Type : Data
Will flash 1 regions
AMSS flashing done

==== ADSP ====
Processing : RM801_12w22_prod_generic_adsp.esco
adsp.mbn.cert , Hash : 0C203F23776466E755E9955A9F8F9A39A0888B8E
adsp.mbn.enc , len : 0x0055C2D0 , Type : Data
Will flash 1 regions
ADSP flashing done

==== WINDOWS PHONE ====
Processing : RM801_12220_prod_797_01_boot.esco
boot.img.cert , Hash : 0C203F23776466E755E9955A9F8F9A39A0888B8E
boot.img , len : 0x1774E200 , Type : Data
Will flash 25 regions
Windows Phone flashing done

==== USER DEFINED AREA ====
Processing : RM801_12w22_prod_generic_user_area_erase.esco
user_area_erase.cert , Hash : 0C203F23776466E755E9955A9F8F9A39A0888B8E
UDA file detected, will erase defined region
Using Secure Erase method. Can take some time...
UDA erase done
UDA flashing done

Flashing done!
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Old 04-04-2014, 09:33   #5 (permalink)
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Ok, you not try make Neverlock after? It can do that thing, for example.
Insert 00000000 as PUK , if counter decrease - select no files and tick reset efs.
Press Flash. Power phone check counter - it 3 again or not?
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Old 04-04-2014, 12:20   #6 (permalink)
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counter is 3 after reset efs without files, not decrease .
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Old 04-04-2014, 16:01   #7 (permalink)
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Old 04-04-2014, 19:36   #8 (permalink)
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Seems as someone made "neverlock" without unlock before. Write first backup and repeat all from start.
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Old 04-05-2014, 06:59   #9 (permalink)
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but i have no backup customer comes to me in puk code condition .
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Old 04-05-2014, 07:47   #10 (permalink)
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EFS manipulated, but phone should accept PUK (zero, or any else) after unlock.
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Old 04-05-2014, 09:29   #11 (permalink)
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after enter puk code 00000000 then its show enter new code after enter new code its show incorrect puk .. software show 10 time 0 but when enter 10 zero in phone enter button auto hide.
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Old 04-05-2014, 10:09   #12 (permalink)
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Enter 0 until it appears again , I not remember exactly digits count, but should be 10.
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Old 04-05-2014, 10:46   #13 (permalink)
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in 8 digits its show but not show with 10 digits which software show.
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Old 04-05-2014, 11:07   #14 (permalink)
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PUK should be 10 digits.
Seems as way now only get original code from phone or by from operator. And not fact about will it work. But should.
Someone already killed that efs inside by wrong moves.
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Old 04-18-2014, 10:02   #15 (permalink)
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check reset ffs without flash and press bouton flash
tested 100%100
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