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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 07-29-2014, 12:34   #1 (permalink)
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Lumia 920 flashing error


fone had a security code on itn fails to had reset so i downloaded firmware from navi firm flash
Core : v1.93 , WP8x FlashEngine : v5.3

FFU : RM820_1232.5957.1308.0000_RETAIL_nam_canada_200_00 _146418_prd_signed.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8960.P4301
FFU RootKeyHash : 00E9427DF118D9E27D098D13BECB6C6C89CE59F4
FFU Languages : Albanian , Arabic , Azerbaijan(Latin) , Belorusian , Bulgarian , Catalan , Croatian , Czech , Danish (Denmark) , Dutch (Netherlands) , English (UK) , English , Estonian , Filipino (Philippines) , Finnish , French , German , Greek , Hwbre (Israel) , Hindi (India) , Hungarian , Indonesian , Italian , Japanese , Kazakh , Korean , Latvian , Lithuanian , Macedonian , Malay (Malaysia) , Norwegian (Bokmal , Norway) , Persian (Iran) , Polish , Portuguese(Brazil) , Portuguese(Portugal) , Romanian , Russian , Serbian (Latin) , Chinese , Slovak , Slovenian , Spanish(Mexico) , Spanish , Swedish , Thai , Chinese(Taiwan) , Turkish , Ukrainian , Uzbekistan(Latin) , Vietnamese ,
FFU ChipSectors : 20971520
FFU Header : 0x000C0000
FFU Payload : 0x55720000
FFU FastVerify : Ok

Waiting for phone...
Dead mode is selected , no phone in normal mode found
1. Press and hold : "Volume Down" + "Power On"
2. Insert USB cable
3. When cable connected and you feel short vibra - release buttons

Device catched in BOOT mode!
Boot Mode confirmed!
Setting Preloder
Collect Info...
Setting Application
Setting Secure
Collect Info...
=== Nokia Flash App info :
Protocol Version : 1.14
Protocol Implementation : 1.25
=== Phone Initial info :
Phone RMxxx ID : RM-820
Phone Model ID : Nokia.MSM8960.P4301_ATT.3.2.1
Phone Model PC : 059L848
Phone IMEI : 353680055159059
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 29820 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : 00E9427DF118D9E27D098D13BECB6C6C89CE59F4
=== Other info :
SD present : False

FFU : RM820_1232.5957.1308.0000_RETAIL_nam_canada_200_00 _146418_prd_signed.ffu
Checking...
Device RootKey Match with FFU RootKey!
Device ProductID Match with FFU ProductID!
ProductID : Nokia.MSM8960.P4301
DevRKH : 00E9427DF118D9E27D098D13BECB6C6C89CE59F4
All Ok, Continue flashing...

FFU : RM820_1232.5957.1308.0000_RETAIL_nam_canada_200_00 _146418_prd_signed.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted
Perform Data Partition Erase
Erase done
Sending FFU Payload Data...
Finishing flashing
Red Light
Error during flashing!
LastErr : FFFFFFFFFFFFFFFF00000000

Connect phone on selected interface...
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Old 07-29-2014, 13:23   #2 (permalink)
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Flash lastest firmware with recovery checked.
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Old 07-29-2014, 13:25   #3 (permalink)
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FFFFF error means something wrong during FFU verification and restoring data.
Right, now need recovery and correct FW. Probably upper, probably lower.
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Old 07-29-2014, 17:08   #4 (permalink)
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Quote:
Originally Posted by Dzirt View Post
FFFFF error means something wrong during FFU verification and restoring data.
Right, now need recovery and correct FW. Probably upper, probably lower.
dzirt thanks alot for ur reply but sometime i think all ur reply comes with techinical terms and which are not sometimes clear for some of us..please xplain step by step on how to revive fone..cos now fone hanks with nokia logo with pink screen..
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Old 07-30-2014, 01:25   #5 (permalink)
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Does your phone from some branded Carrier? Like ATT or something else? If yes - flash same FW and it will be alive.
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Old 07-30-2014, 09:46   #6 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Does your phone from some branded Carrier? Like ATT or something else? If yes - flash same FW and it will be alive.
yes fone is atnt n thats the file i used
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Old 07-30-2014, 10:09   #7 (permalink)
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Try other ATT ROM, not Canada NAM.
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Old 07-30-2014, 11:25   #8 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Try other ATT ROM, not Canada NAM.
now waiting for fone for like 30min
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Old 07-30-2014, 11:28   #9 (permalink)
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Quote:
Originally Posted by citiline View Post
now waiting for fone for like 30min
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Old 07-30-2014, 11:47   #10 (permalink)
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Red Screen => RECOVERY Flashing
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Old 07-30-2014, 16:47   #11 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Red Screen => RECOVERY Flashing
when i open the software because i downloaded the file with infinity best navi it automatically select the files so and aready erase user dater is tick so when i tick recovery flashing added and press flashing the recovery flashing untick itself...please how to do recovery step by step
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Old 07-30-2014, 17:07   #12 (permalink)
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Phone NOT should be connected.
Press and HOLD power button near 30 seconds!
Phone will off.

Tick Recovery.
Start Flashing.

Connect phone.
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Old 07-30-2014, 19:09   #13 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Phone NOT should be connected.
Press and HOLD power button near 30 seconds!
Phone will off.

Tick Recovery.
Start Flashing.

Connect phone.
in my case fone wont off with power button press more than even 1 minute
the only thing is when i press volume down +power button thats when the fone will restart..please helprevive this fone
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Old 07-31-2014, 10:37   #14 (permalink)
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Quote:
Originally Posted by citiline View Post
in my case fone wont off with power button press more than even 1 minute
the only thing is when i press volume down +power button thats when the fone will restart..please helprevive this fone
anything again to do???
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Old 08-01-2014, 04:35   #15 (permalink)
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Not matter how - connect phone and flash in recovery. If some of side buttons is short - you probably can get such error message at any FW. Check them first.
Better get FW according your phone product code.
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