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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 12-09-2015, 09:58   #1 (permalink)
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lumia 925 flashing problem in emergency mode


Core : v2.10 , WP8x FlashEngine : v8.9

FFU : RM892_3051.50009.1451.1_RETAIL_apac_taiwan_1025_01 _477594_prd_signed.ffu
Checking FFU file, wait...
FFU Revision ID : 2.0
FFU Model ID : Nokia.MSM8960.P6023_TSMC
FFU RootKeyHash : CD84376222AAF204C85119532BF34EA55C8844E4
FFU Languages : Albanian , Arabic , Azerbaijan(Latin) , Belorusian , Bulgarian , Catalan , Croatian , Czech , Danish (Denmark) , Dutch (Netherlands) , English (UK) , English , Estonian , Filipino (Philippines) , Finnish , French , German , Greek , Hwbre (Israel) , Hindi (India) , Hungarian , Indonesian , Italian , Japanese , Kazakh , Korean , Latvian , Lithuanian , Macedonian , Malay (Malaysia) , Norwegian (Bokmal , Norway) , Persian (Iran) , Polish , Portuguese(Brazil) , Portuguese(Portugal) , Romanian , Russian , sr-latn-rs , Chinese , Slovak , Slovenian , Spanish(Mexico) , Spanish , Swedish , Thai , Chinese(Taiwan) , Turkish , Ukrainian , Uzbekistan(Latin) , Vietnamese ,
FFU ChipSectors : 20971520
FFU Header : 0x000E0000
FFU Payload : 0x62500000
FFU FastVerify : Ok

Waiting for phone...
Dead mode is selected , no phone in normal mode found
1. Press and hold "Volume Down"
2. Insert USB cable
3. Hold button until phone will be detected

Device catched in BOOT mode!
Collect Info...
Unable get Initial Info from Device, Unable continue
Charge battery, check cable





phone is in emergency mode Nokia in red screen by some other tool or don't know reason ..
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Old 12-09-2015, 10:03   #2 (permalink)
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Hello. Tick "Recovery" mode and flash again.
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Old 12-09-2015, 10:18   #3 (permalink)
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Waiting for phone...
Dead mode is selected , no phone in normal mode found
1. Press and hold "Volume Down"
2. Insert USB cable
3. Hold button until phone will be detected

Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 1.18
Protocol Implementation : 2.2
=== Phone Initial info :
Phone Model ID : Nokia.MSM8960.P6023.3.2.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 15028 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : CD84376222AAF204C85119532BF34EA55C8844E4
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 13%
[Info] : Battery level is low, but ignored in settings. Continue at user risk.
Battery Level enough to flash

FFU : RM892_3051.50009.1451.1_RETAIL_apac_taiwan_1025_01 _477594_prd_signed.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted
Perform Data Partition Erase
Erase done
Sending FFU Payload Data...
Error, stop at : 0x0075 , reason : NO ACK !!!
Red Light
Error during flashing!

Connect phone on selected interface...
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Old 12-09-2015, 10:39   #4 (permalink)
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Hope, you know what to do next?
Hint - charge battery. Dead phone will not charge it.
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Old 12-09-2015, 10:52   #5 (permalink)
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sir one last question..
after charge battery continue to stop at this point


Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version : 1.18
Protocol Implementation : 2.2
=== Phone Initial info :
Phone Model ID : Nokia.MSM8960.P6023.3.2.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 15028 MiB
=== Security Initial info :
Security Status : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey : CD84376222AAF204C85119532BF34EA55C8844E4
=== Other info :
SD present : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 21%
[Info] : Battery level is low, but ignored in settings. Continue at user risk.
Battery Level enough to flash

FFU : RM892_3051.50009.1451.1_RETAIL_apac_taiwan_1025_01 _477594_prd_signed.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted
Perform Data Partition Erase
Erase done
Sending FFU Payload Data...
Finishing flashing
Red Light
Error during flashing!
LastErr : FFFFFFFFFFFFFFFF00000000

Connect phone on selected interface...
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Old 12-09-2015, 11:22   #6 (permalink)
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Do you select FW according it back sticker PC?
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Old 12-09-2015, 13:06   #7 (permalink)
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Quote:
Originally Posted by JayDi View Post
Do you select FW according it back sticker PC?
THANKS A LOT SIR
Code:
Device catched in BOOT mode!
Collect Info...
=== Nokia Flash App info :
Protocol Version        : 1.18
Protocol Implementation : 2.2
=== Phone Initial info :
Phone Model ID : Nokia.MSM8960.P6023.3.2.1
=== eMMC info :
eMMC Vendor : Toshiba
eMMC CID : 0011
eMMC Size : 15028 MiB
=== Security Initial info :
Security Status   : 010100000101
Secure Boot : Enabled
Secure eFUSE : Enabled
JTAG : Disabled
RDC Key : Not Present (Retail)
UEFI SBoot : Enabled
SecHW Key : Exists
Device RootKey    : CD84376222AAF204C85119532BF34EA55C8844E4
=== Other info :
SD present        : False

Full Check skipped , will be checked by ImageSignature


Battery Level : 13%
[Info] : Battery level is low, but ignored in settings. Continue at user risk.
Battery Level enough to flash

FFU : RM892_3051.50009.1424.0010_RETAIL_apac_malaysia_321_10_439835_prd_signed.ffu
Flashing FFU
Sending FFU Header CertData
Header sent , accepted :)
Skip Data Partition Erase
Sending FFU Payload Data... 
Finishing flashing

Flashing done!
Green Light :)

Image Sent, processing PostFlash
Make Factory Set : Ok
Restore RAMBkp : Ok
PostFlash Finished

Total flash time : 00:02:25
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