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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 07-06-2016, 16:38   #1 (permalink)
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Lumia 925 unlock error


Hi ! I facing this problem when I try to unlock this phone...

Here is the log:
Quote:
Card serial: 0529****
Card type: BEST Dongle
Card password: ********

Link to my account: http://user.infinity-box.com
Login: 000529****

Connecting to server...

Credits: 11

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
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Old 07-06-2016, 20:00   #2 (permalink)
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You have not enough credts at your account.

Price - Infinity-Box - Products and Services
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Old 07-11-2016, 16:29   #3 (permalink)
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I buy more credits and the problem still. Now I have 100 AND PROBLEM STILL!


Any other idea support?
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Old 07-11-2016, 21:44   #4 (permalink)
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do you try another phone to unlock?

if you face same issue with all model.

let me inform
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Old 07-11-2016, 22:01   #5 (permalink)
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Quote:
Originally Posted by michel.tissier View Post
I buy more credits and the problem still. Now I have 100 AND PROBLEM STILL!


Any other idea support?
You have 91 only credits now.
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Old 07-11-2016, 22:27   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
You have 91 only credits now.

How many credits do I need to unlock 1 LUMIA? Because via mail support tell me that cost 20USD
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Old 07-12-2016, 08:15   #7 (permalink)
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Quote:
Originally Posted by michel.tissier View Post
How many credits do I need to unlock 1 LUMIA? Because via mail support tell me that cost 20USD

56 credit. contact with me to check the matter
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Old 07-12-2016, 09:09   #8 (permalink)
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110 credits needed for regular users

56 credits for base users
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Old 07-12-2016, 11:43   #9 (permalink)
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Old 07-12-2016, 17:29   #10 (permalink)
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Thanks! With 100 credits! I unlock this phone , select Windows 10/8 tab, conect phone in test mode, and click in UNLOCK button..

All OK!


Thanks in advance!
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