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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-22-2015, 16:48   #1 (permalink)
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missing smart card id


i try to update my dongle to active Chinese Miracle-2 (Test Version) software activation for Infinity-Box [BEST]
but when update i got these error
----------------------------------------------
22/06/2015 04:35:42 م DongleManager version: 1.56
PC HWID: 7F40A4FA5B1EF8F41E651A703F021957
Card-Reader: FT SCR2000 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 96DE986C, HWID: 0003986C20281292, Firmware: 0122.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Card returned error - 0000 (580/10659)
Error upgrading applets:
Card returned error - 0000 (580/10659)
Disconnected
------------------------------------------
now i think my card is dead
-----------------------------------------
22/06/2015 06:45:32 ã DongleManager version: 1.56
PC HWID: 7F40A4FA5B1EF8F41E651A703F021957
Card-Reader: FT SCR2000 0
Token HWID: 0003986C20281292
Box/Dongle is not found
--------------------------------------

can u help me
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Old 06-22-2015, 16:51   #2 (permalink)
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this is my card info before update
--------------------------------------
Dongle Manager [Infinity Box] v1.56
Box/Dongle searching...
Box/Dongle found: [BEST]
22/06/2015 04:34:03 م DongleManager version: 1.56
PC HWID: 7F40A4FA5B1EF8F41E651A703F021957
Card-Reader: FT SCR2000 0
Token HWID: 0003986C20281292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): 96DE986C
Firmware version: 0122.02
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 0396DE986C
- Password: *********
Checksum: 82E59D
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Old 06-23-2015, 08:16   #3 (permalink)
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Quote:
Originally Posted by kassem109 View Post
i try to update my dongle to active Chinese Miracle-2 (Test Version) software activation for Infinity-Box [BEST]
but when update i got these error
----------------------------------------------
22/06/2015 04:35:42 م DongleManager version: 1.56
PC HWID: 7F40A4FA5B1EF8F41E651A703F021957
Card-Reader: FT SCR2000 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 96DE986C, HWID: 0003986C20281292, Firmware: 0122.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Card returned error - 0000 (580/10659)
Error upgrading applets:
Card returned error - 0000 (580/10659)
Disconnected
------------------------------------------
now i think my card is dead
-----------------------------------------
22/06/2015 06:45:32 ã DongleManager version: 1.56
PC HWID: 7F40A4FA5B1EF8F41E651A703F021957
Card-Reader: FT SCR2000 0
Token HWID: 0003986C20281292
Box/Dongle is not found
--------------------------------------

can u help me

Hello,

- Update your Card-Reader Drivers:

- Drivers
http://server1.infinity-box.com/down...T2K_x32_x64.7z

- Instruction
http://server1.infinity-box.com/down...er_drivers.pdf

If you have another Card-Reader you can insert Infinity Smart-Card into another Card-Reader.


- Run DongleManager
- Select [BEST] at bottom of page instead of "Autodetect"
- Update Dongle firmware
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Old 06-23-2015, 14:33   #4 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

- Update your Card-Reader Drivers:

- Drivers
http://server1.infinity-box.com/down...T2K_x32_x64.7z

- Instruction
http://server1.infinity-box.com/down...er_drivers.pdf

If you have another Card-Reader you can insert Infinity Smart-Card into another Card-Reader.


- Run DongleManager
- Select [BEST] at bottom of page instead of "Autodetect"
- Update Dongle firmware
23/06/2015 04:32:48 ã DongleManager version: 1.56
PC HWID: 7F40A4FA5B1EF8F41E651A703F021957
Card-Reader: Generic EMV Smartcard Reader 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Connection to server failedSocket Error # 10060
Connection timed out.
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Old 06-23-2015, 14:39   #5 (permalink)
Freak Poster
 
Join Date: Jan 2011
Location: syria
Posts: 372
Member: 1483268
Status: Offline
Thanks Meter: 55
Donate money to this user
Quote:
Originally Posted by YellowBoss View Post
Hello,

- Update your Card-Reader Drivers:

- Drivers
http://server1.infinity-box.com/down...T2K_x32_x64.7z

- Instruction
http://server1.infinity-box.com/down...er_drivers.pdf

If you have another Card-Reader you can insert Infinity Smart-Card into another Card-Reader.


- Run DongleManager
- Select [BEST] at bottom of page instead of "Autodetect"
- Update Dongle firmware
thank you very much you really save me
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