my best dongle misconfiguration please help - GSM-Forum

haroon454 · 07-02-2018, 12:40

my best dongle misconfiguration please help

=== DongleManager [Infinity] v1.72 [7/2/2018 16:40:02] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0004A97B18201292
Box/Dongle found: [BEST]
Serial No (S/N): EA20A97B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F23981CCD0338DC

haroon454 · 07-02-2018, 13:05

me not use Realterm" at the same time with Infinity software.

mubarak2344 · 07-02-2018, 18:45

I like generic EMV smartcard reader.... because its easy to install drivers..

windows will automatically installs microsoft driver for this type of reader.

Solution is-------

first install all required system drivers.....

u have used fetian drivers for emv reader.... first uninstall all card reader drivers...

install manually (microsoft usbccid smartcard reader) which is already placed when u install os.

Eg- Right click card reader ----> update driver------> select driver manually which is present under microsoft title (microsoft usbccid smartcard reader)....

haroon454 · 07-03-2018, 12:34

my problem not solved please help team

haroon454 · 07-03-2018, 13:28

now dongle manger update details

=== DongleManager [Infinity] v1.72 [6/27/2018 17:25:12] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0004A97B18201292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): EA20A97B
Firmware version: 0122.02
=== Process started: 6/27/2018 17:25:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

InfinityHelp · 07-03-2018, 19:55

Quote:

Originally Posted by haroon454

my best dongle misconfiguration please help

=== DongleManager [Infinity] v1.72 [7/2/2018 16:40:02] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0004A97B18201292
Box/Dongle found: [BEST]
Serial No (S/N): EA20A97B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F23981CCD0338DC

Hello,

- Run DongleManager
- Update Dongle firmware

- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !

haroon454 · 07-04-2018, 12:58

my problem solved with new dongle manger software download and update firmwares

now ok im very happy now

07-02-2018, 12:40	#1 (permalink)
haroon454 No Life Poster Join Date: Dec 2007 Location: pakistan Age: 41 Posts: 1,655 Member: 653398 Status: Offline Thanks Meter: 669	my best dongle misconfiguration please help my best dongle misconfiguration please help === DongleManager [Infinity] v1.72 [7/2/2018 16:40:02] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0004A97B18201292 Box/Dongle found: [BEST] Serial No (S/N): EA20A97B Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 30 "UK Edition" status: Off Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v.0122 Diagnostic Key: 7F23981CCD0338DC

07-02-2018, 13:05	#2 (permalink)
haroon454 No Life Poster Join Date: Dec 2007 Location: pakistan Age: 41 Posts: 1,655 Member: 653398 Status: Offline Thanks Meter: 669	me not use Realterm" at the same time with Infinity software.

07-02-2018, 18:45	#3 (permalink)
mubarak2344 No Life Poster Join Date: Aug 2013 Location: CHENNAI, TAMILNADU,INDIA Posts: 730 Member: 2001848 Status: Offline Sonork: 100.1658212 Thanks Meter: 581	I like generic EMV smartcard reader.... because its easy to install drivers.. windows will automatically installs microsoft driver for this type of reader. Solution is------- first install all required system drivers..... u have used fetian drivers for emv reader.... first uninstall all card reader drivers... install manually (microsoft usbccid smartcard reader) which is already placed when u install os. Eg- Right click card reader ----> update driver------> select driver manually which is present under microsoft title (microsoft usbccid smartcard reader)....

07-03-2018, 12:34	#4 (permalink)
haroon454 No Life Poster Join Date: Dec 2007 Location: pakistan Age: 41 Posts: 1,655 Member: 653398 Status: Offline Thanks Meter: 669	my problem not solved please help team

07-03-2018, 13:28	#5 (permalink)
haroon454 No Life Poster Join Date: Dec 2007 Location: pakistan Age: 41 Posts: 1,655 Member: 653398 Status: Offline Thanks Meter: 669	now dongle manger update details === DongleManager [Infinity] v1.72 [6/27/2018 17:25:12] === Box/Dongle type selected: [BEST] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0004A97B18201292 Box/Dongle found: [BEST] Reading... Serial No (S/N): EA20A97B Firmware version: 0122.02 === Process started: 6/27/2018 17:25:14 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2

07-04-2018, 12:58	#7 (permalink)
haroon454 No Life Poster Join Date: Dec 2007 Location: pakistan Age: 41 Posts: 1,655 Member: 653398 Status: Offline Thanks Meter: 669	my problem solved with new dongle manger software download and update firmwares now ok im very happy now