GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


Reply
 
LinkBack Thread Tools Display Modes
Old 12-11-2012, 12:09   #1 (permalink)
Freak Poster
 
Join Date: Apr 2008
Posts: 144
Member: 742181
Status: Offline
Sonork: correction to an action
Thanks Meter: 2
my best dongle showing send+ recive error 1s07816 error ox6985


my best dongle showing send+ recive error 1s07816 error ox6985 (command for use not satisfied
please help for solution thanksss in advance.

try to upgrade but can not see log file


==== C:\Documents and Settings\garba\My Documents\Downloads\DongleManager.exe [12/11/2012 2:53:11 AM] ====
Dongle Manager [Infinity Box] v1.46
Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.

Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.

Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.


==== C:\Documents and Settings\garba\My Documents\Downloads\DongleManager.exe [12/11/2012 2:53:43 AM] ====
Dongle Manager [Infinity Box] v1.46
Card type selected: [BEST]
Card type: [BEST] Card-Reader: FT SCR2000 0
Dongle serial No (S/N): xxx
Firmware version: 0118.04
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0118
Support area: BB5 Easy Service Tool [BEST] - support
- Username: xxx
- Password: xxx
Online Service Account: Infinity-Box - Online Service
- Username: xxx
- Password: xxx
Dongle key: 7F8F77CBA5A2F5D6

Dongle [30D3667D] identification data is damaged, error code #30
contact to support: [email protected]
It may be a problems for Smart-Card firmware upgrade via Card-Reader (FT SCR2000 0)
Look here: server1 download area
Dongle parameters checksum: EB9E38
Card type selected: [BEST]
Card type: [BEST] Card-Reader: FT SCR2000 0
Dongle serial No (S/N): xxx
Firmware version: 0118.04
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0118
Support area: BB5 Easy Service Tool [BEST] - support
- Username: xxxx
- Password: xxx
Online Service Account: Infinity-Box - Online Service
- Username: xxx
- Password: xxx
Dongle key: 7F8F77CBA5A2F5D6

Dongle [xxx] identification data is damaged, error code #30
contact to support: [email protected]
It may be a problems for Smart-Card firmware upgrade via Card-Reader (FT SCR2000 0)
Look here: server1 download area
Dongle parameters checksum: EB9E38

==== C:\Documents and Settings\garba\My Documents\Downloads\DongleManager.exe [12/11/2012 2:54:24 AM] ====
Dongle Manager [Infinity Box] v1.46
Card type selected: [BEST]
----------Process started: 12/11/2012 2:54:40 AM----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0118.04
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]
----------Process started: 12/11/2012 2:54:59 AM----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0118.04
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]

Last edited by InfinitySupport; 12-12-2012 at 02:30. Reason: user/pass removed
  Reply With Quote
Old 12-12-2012, 02:31   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by nanee View Post
my best dongle showing send+ recive error 1s07816 error ox6985 (command for use not satisfied
please help for solution thanksss in advance.

try to upgrade but can not see log file


==== C:\Documents and Settings\garba\My Documents\Downloads\DongleManager.exe [12/11/2012 2:53:11 AM] ====
Dongle Manager [Infinity Box] v1.46
Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.

Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.

Card type selected: inf
Dongle can't be found:
Card with specified AID not found!
SmartCard API error #0
The operation completed successfully.


==== C:\Documents and Settings\garba\My Documents\Downloads\DongleManager.exe [12/11/2012 2:53:43 AM] ====
Dongle Manager [Infinity Box] v1.46
Card type selected: [BEST]
Card type: [BEST] Card-Reader: FT SCR2000 0
Dongle serial No (S/N): xxx
Firmware version: 0118.04
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0118
Support area: BB5 Easy Service Tool [BEST] - support
- Username: xxx
- Password: xxx
Online Service Account: Infinity-Box - Online Service
- Username: xxx
- Password: xxx
Dongle key: 7F8F77CBA5A2F5D6

Dongle [30D3667D] identification data is damaged, error code #30
contact to support: [email protected]
It may be a problems for Smart-Card firmware upgrade via Card-Reader (FT SCR2000 0)
Look here: server1 download area
Dongle parameters checksum: EB9E38
Card type selected: [BEST]
Card type: [BEST] Card-Reader: FT SCR2000 0
Dongle serial No (S/N): xxx
Firmware version: 0118.04
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0118
Support area: BB5 Easy Service Tool [BEST] - support
- Username: xxxx
- Password: xxx
Online Service Account: Infinity-Box - Online Service
- Username: xxx
- Password: xxx
Dongle key: 7F8F77CBA5A2F5D6

Dongle [xxx] identification data is damaged, error code #30
contact to support: [email protected]
It may be a problems for Smart-Card firmware upgrade via Card-Reader (FT SCR2000 0)
Look here: server1 download area
Dongle parameters checksum: EB9E38

==== C:\Documents and Settings\garba\My Documents\Downloads\DongleManager.exe [12/11/2012 2:54:24 AM] ====
Dongle Manager [Infinity Box] v1.46
Card type selected: [BEST]
----------Process started: 12/11/2012 2:54:40 AM----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0118.04
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]
----------Process started: 12/11/2012 2:54:59 AM----------
DongleManager version: 1.46
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0118.04
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]
Please, follow the given instruction.
  Reply With Quote
Old 07-19-2015, 07:09   #3 (permalink)
Freak Poster
 
Join Date: May 2010
Location: INDIA
Posts: 160
Member: 1302506
Status: Offline
Sonork: india
Thanks Meter: 14
PC HWID: B820D1865C2F5C5FB9E1031EA55C03AB
Card-Reader: FT SCR2000 0
Token HWID: 0200908B1DCF1292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): 8295908B
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: ******
- Password: ******
Box/Dongle key: 7F230FEF17059510

Box/Dongle [8295908B] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B78903
  Reply With Quote
Old 07-19-2015, 18:39   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,476
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by dewoo View Post
PC HWID: B820D1865C2F5C5FB9E1031EA55C03AB
Card-Reader: FT SCR2000 0
Token HWID: 0200908B1DCF1292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): 8295908B
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: ******
- Password: ******
Box/Dongle key: 7F230FEF17059510

Box/Dongle [8295908B] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: B78903
Hello,

- update your Card-Reader Drivers:
Drivers - http://server1.infinity-box.com/down...T2K_x32_x64.7z
Instruction - http://server1.infinity-box.com/down...er_drivers.pdf
Also you can insert Smart-Card into another Card-Reader.

- Update your Box/Dongle firmware

Do not use any kind of usb-sharing/trace/spy/debug software to avoid problems with Smart-Card.
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 15:20.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.16392 seconds with 8 queries

SEO by vBSEO