my dongle problem send receive error iso7816 error please teem help me

[iftikhar_246]

send receive error iso7816 error



7/28/2015 6:52:16 PM DongleManager version: 1.56
PC HWID: 48224EDE558E20B4F025660F6B57E9F3
Card-Reader: FT SCR2000 0
Token HWID: 0003977F20281292
Box/Dongle type: [BEST]
Box/Dongle Serial No (S/N): 9676977F
Firmware version: 0122.02
Box/Dongle status: 48
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 03: [BEST] v.0122
- 0A: Test Version
Online Service Account: Infinity-Box - Online Service
- Username: 039676977F
- Password: xxxxxxxxxxxxx
Box/Dongle key: 7FB3D261A7BEDA2A

Box/Dongle [9676977F] identification data is damaged, error code #30
contact to support: [email protected]
Checksum: BD345C



please solve this problem

[GreenBoss]

@iftikhar_246
Update your dongle with DongleManager now.

[iftikhar_246]

where is teem no solve my problem

[iftikhar_246]

Originally Posted by GreenBoss

@iftikhar_246
Update your dongle with DongleManager now.

my problem solve dongle is working

[NadeemLakhani1]

---------- Process started: 12/09/2015 4:51:57 PM ----------
DongleManager [Infinity-Box] v1.57 [12/09/2015 4:51:57 PM]
PC HWID: 71126838D98631121D7DF57A5A20F18E
Card-Reader: FT SCR2000 0
HWID: 02046F8518D61292
S/N: 2B736F85 Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]




My dongle has also similar problem


Kindly resolve

Thanx.

[YellowBoss]

Originally Posted by NadeemLakhani1

---------- Process started: 12/09/2015 4:51:57 PM ----------
DongleManager [Infinity-Box] v1.57 [12/09/2015 4:51:57 PM]
PC HWID: 71126838D98631121D7DF57A5A20F18E
Card-Reader: FT SCR2000 0
HWID: 02046F8518D61292
S/N: 2B736F85 Version: 0118.04
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to [email protected]




My dongle has also similar problem


Kindly resolve

Thanx.

Hello,

Please send me fault.bin file to check.
This file is located in folder with software.

[NadeemLakhani1]

Originally Posted by YellowBoss

Hello,

Please send me fault.bin file to check.
This file is located in folder with software.

Thanks for your reply, but i am unable to locate fault.bin....

Where should i be looking for it ?

In Dongle Manager Root Folder, or in best key folder.

I tried searching the bin file everywhere but was unable to find.


Kindly guide me through....

Thanks.

[InfinitySupport]

Originally Posted by NadeemLakhani1

Thanks for your reply, but i am unable to locate fault.bin....

Where should i be looking for it ?

In Dongle Manager Root Folder, or in best key folder.

I tried searching the bin file everywhere but was unable to find.


Kindly guide me through....

Thanks.

Hello,

This file should be in [BEST] software folder.

[~:Sujyot GSM Zone:~]

Having same issue with my BEST dongle and me too unable to locate the above told FAULT.BIN
This is the log from Dongle Manager

DongleManager version: 1.51
9/14/2015 10:45:51 AM
PC HWID: 1C802958CCE9111A9025E1A65EA4BAD5
Card-Reader: FT SCR2000 0
Card type: [BEST]
Dongle serial No (S/N): D82C8165
Firmware version: 0122.02
"UK edition" status: Off
Last launched application: 0026 v.0205
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 03D82C8165
- Password: xxxxx
Dongle key: 7F292CF6ECEB3B98

Dongle [D82C8165] identification data is damaged, error code #30
contact to support: [email protected]
Dongle parameters checksum: AB2D3F

Please reply what to do next

WBR
Jyoti

[YellowBoss]

Originally Posted by ~:Sujyot GSM Zone:~

Having same issue with my BEST dongle and me too unable to locate the above told FAULT.BIN
This is the log from Dongle Manager

DongleManager version: 1.51
9/14/2015 10:45:51 AM
PC HWID: 1C802958CCE9111A9025E1A65EA4BAD5
Card-Reader: FT SCR2000 0
Card type: [BEST]
Dongle serial No (S/N): D82C8165
Firmware version: 0122.02
"UK edition" status: Off
Last launched application: 0026 v.0205
Active modules:
- 03: [BEST] v.0122
Online Service Account: Infinity-Box - Online Service
- Username: 03D82C8165
- Password: xxxxx
Dongle key: 7F292CF6ECEB3B98

Dongle [D82C8165] identification data is damaged, error code #30
contact to support: [email protected]
Dongle parameters checksum: AB2D3F

Please reply what to do next

WBR
Jyoti

1. Your IOS Account has been closed. Lets hope next time you do not post password in forum for public use
2. Download latest DongleManager software
3. Update your Dongle firmware

[NadeemLakhani1]

Originally Posted by InfinitySupport

Hello,

This file should be in [BEST] software folder.

Here is the fault.bin.


link

[InfinitySupport]

Originally Posted by NadeemLakhani1

Here is the fault.bin.


link

Update your Dongle firmware now.

[NadeemLakhani1]

Originally Posted by InfinitySupport

Update your Dongle firmware now.

Done......

Thanks for your fast reply and good support......