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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 07-26-2013, 05:13   #1 (permalink)
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N9 doesn't see sim card "sim symbol with a line across"


Hi Team,

please i have this strange problem with my nokia N9. was working all ok until i took it to the service provider to configure data services for me.

after the configuration, a restart of the handset was required. however after the restart, my phone doesn't see the sim any more.

we've resetted it and i've also flashed it all to no avail.i've also taken it apart and the sim card reader looks ok.

please what could the problem be and how do i solve this problem???

thanx and best wishes
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Old 07-26-2013, 16:47   #2 (permalink)
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Can't say anything.
Phone shows info on *#06# ?
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Old 07-28-2013, 18:17   #3 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Can't say anything.
Phone shows info on *#06# ?
yes it does please. all the relevant details of the device are intact.
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Old 07-28-2013, 18:42   #4 (permalink)
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If imei is shown - check sim card, sim reader and e.t.c.
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Old 07-28-2013, 21:52   #5 (permalink)
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Try and check whether the phone Has being RELOCKED...

I mean to say the simlock through Best or any Flasher program
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