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01-28-2015, 12:27 | #1 (permalink) |
No Life Poster Join Date: Jan 2007
Posts: 826
Member: 432765 Status: Offline Thanks Meter: 65 | new dongle can not create lisence file. new dongle can not create lisence file.( NB : dongle has been detected by software ) |
The Following User Says Thank You to fessi For This Useful Post: |
01-28-2015, 12:34 | #2 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please explain what is the problem exactly. Do you see any error messages by software ? Where is your [bEST] installed ? Is it c:/BEST or other folder ? What is your OS type ? | |
01-28-2015, 12:40 | #3 (permalink) | |
No Life Poster Join Date: Jan 2007
Posts: 826
Member: 432765 Status: Offline Thanks Meter: 65 | Quote:
hello thanks for reply THERE ARE NO ERR MESSAGE BUT software freez can't answer after register os : xp SP2 c:infinitybox\BEST | |
01-28-2015, 12:47 | #4 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Delete old ASK file (if it exist) from c:\InfinityBox\BEST Disable your Firewall and/or Antivirus software and run software again. What is the results ? | |
01-28-2015, 17:29 | #11 (permalink) |
No Life Poster Join Date: Mar 2008 Location: Pakistan
Posts: 899
Member: 720264 Status: Offline Sonork: 100.1649278 Thanks Meter: 192 | i think many users face this problem.. http://forum.gsmhosting.com/vbb/f641...-file-1908720/ http://forum.gsmhosting.com/vbb/f641...-file-1908573/ |
01-29-2015, 22:27 | #14 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, 29 Jan 2014 50+ users have received license files so I think there is no any problems with server. What to do: Disable your PC Firewall or give enough access for BEST.exe ! 1. Close [BEST] software 2. Go to c:/InfinityBox/BEST folder 3. Delete License_best_xxxxxxxx.ask file 4. Delete License_best_xxxxxxxx.dat file 5. Run [BEST] software 6. Enetr your data and get new licence file Do not request license file more than 3 times per day ! If you have requested license more than 3 times today - you must wait until tomorrow. |
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