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08-16-2020, 18:51
| #1 (permalink) |
| No Life Poster   Join Date: Sep 2005 Location: UK, London Age: 35
Posts: 2,236
Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138 | Nokia ta-1024 Reset Settings asking logins? Infinity-Box BEST Nokia [HMD] Module [NK2] v1.20 Operation : Reset Settings [FTM] [ v1.20 ] -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Looking for SVC package in local database ... SW : ND1-619B-0-00WW-B02 Package : ND1-618A Device : D1A ( ND11 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 08 PASSWORD_LOGIN_WRONG Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! |
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08-16-2020, 20:00
| #2 (permalink) |
| No Life Poster Join Date: Sep 2005 Location: UK, London Age: 35
Posts: 2,236
Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138 | Okay found logins but still: Operation : Reset Settings [FTM] [ v1.20 ] -> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable -> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Looking for SVC package in local database ... SW : ND1-619B-0-00WW-B02 Package : ND1-618A Device : D1A ( ND11 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 05 AUTHENTICATION_FAILED Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! |
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08-17-2020, 00:32
| #3 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | As you know this kind of devices require some kins of server operation. As a first step - you should enter your IOS username and password, for some devices this helps. |
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08-17-2020, 13:25
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
You should use password that you are using to login to IOS web account | |
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08-17-2020, 16:25
| #6 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | pls do not use pm for support questions. the only way to check your user/pass - try to login to ios web account do not use e-mail as username, use username given by DongleManage and use your password |
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08-18-2020, 20:25
| #7 (permalink) |
| No Life Poster Join Date: Sep 2005 Location: UK, London Age: 35
Posts: 2,236
Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138 | Hi, I have did just that, I logged in using ios web account and used same login on best2 but still says my logins are incorrect. Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Looking for SVC package in local database ... SW : ND1-619B-0-00WW-B02 Package : ND1-618A Device : D1A ( ND11 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 08 PASSWORD_LOGIN_WRONG Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! |
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08-18-2020, 20:34
| #8 (permalink) |
| No Life Poster Join Date: Sep 2005 Location: UK, London Age: 35
Posts: 2,236
Member: 177235 Status: Offline Sonork: 111568 Thanks Meter: 138 | Hi, Updated, Logins seems to work now but this new error; Wait for phone... Connect Ok! Device Found! Initialize ... Initialize Ok! Looking for SVC package in local database ... SW : ND1-619B-0-00WW-B02 Package : ND1-618A Device : D1A ( ND11 ) BLType : RETAIL SecVer : 04 Device authentification ... Processing server operation ... Connecting to server... Connected Authenticating... Authentication error:Server reported error: 08 PASSWORD_LOGIN_WRONG Disconnected Disconnected Finished Error : Device auth failed! Server reported error! Send log and report.log to support! Include device info also! Reconnect Power/Cable! |
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08-18-2020, 20:51
| #9 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,472
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Wrong Username What Username do you use ? username - get it via DongleManager password - your password try to login here https://www.infinity-box.com/support/?r=16 if you can login you can use username and password for BEST as well |
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