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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 08-23-2019, 13:22   #1 (permalink)
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Nokia 2.1 Flash problem-get messages client version is too old


Nokia 2.1 Flash problem-get messages client version is too old
---------
Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA81900006823
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
-----------------------
YellowBoss say in Another posts server should be back in nearest days....is this the case.....
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Old 08-23-2019, 23:53   #2 (permalink)
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Quote:
Originally Posted by [email protected] View Post
Nokia 2.1 Flash problem-get messages client version is too old
---------
Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA81900006823
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
-----------------------
YellowBoss say in Another posts server should be back in nearest days....is this the case.....
as you can see message was changed, this means server update is in progress
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The Following User Says Thank You to InfinitySupport For This Useful Post:
Old 11-26-2019, 13:50   #3 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
as you can see message was changed, this means server update is in progress
what is this sir since last five months and i can;t do any job see here
Card found : 2014F894 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.19


Operation : Identify [FTM] [ v1.19 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E1I
HW version : 3.0
HW RF_BAND : G_900_1800^W_1_8^L_1_3_5_20_40_41
SW version : E1M-064E-0-00WW-B01
SW serialnm : E1MLH3579E602088
Project DevCode : E1M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:14

Reconnect Power/Cable!

Operation : Reset Settings [FTM] [ v1.19 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : E1M-064E-0-00WW-B01
Package : E1M-064I

Device : E1I ( E1M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
  Reply With Quote
Old 11-26-2019, 17:05   #4 (permalink)
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Quote:
Originally Posted by manojkumarpati View Post
what is this sir since last five months and i can;t do any job see here
Card found : 2014F894 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.19


Operation : Identify [FTM] [ v1.19 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E1I
HW version : 3.0
HW RF_BAND : G_900_1800^W_1_8^L_1_3_5_20_40_41
SW version : E1M-064E-0-00WW-B01
SW serialnm : E1MLH3579E602088
Project DevCode : E1M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:14

Reconnect Power/Cable!

Operation : Reset Settings [FTM] [ v1.19 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : E1M-064E-0-00WW-B01
Package : E1M-064I

Device : E1I ( E1M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
Hello,
First of all enter correct login details under setting tab for server auth.
Second thing sever is in update process, so need to wait.

Br.
Infinity-Box Team.
  Reply With Quote
Old 11-27-2019, 14:02   #5 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
First of all enter correct login details under setting tab for server auth.
Second thing sever is in update process, so need to wait.

Br.
Infinity-Box Team.
you mean sir the id password used in to login ios page?sorry to say sir i have already checked that point and also put the accurate id password which i use to open my ios best page,if is there any wrong done by me then please guide me n thanks.
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Old 11-27-2019, 18:28   #6 (permalink)
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Quote:
Originally Posted by manojkumarpati View Post
what is this sir since last five months and i can;t do any job see here
Card found : 2014F894 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.19


Operation : Identify [FTM] [ v1.19 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E1I
HW version : 3.0
HW RF_BAND : G_900_1800^W_1_8^L_1_3_5_20_40_41
SW version : E1M-064E-0-00WW-B01
SW serialnm : E1MLH3579E602088
Project DevCode : E1M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:14

Reconnect Power/Cable!

Operation : Reset Settings [FTM] [ v1.19 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : E1M-064E-0-00WW-B01
Package : E1M-064I

Device : E1I ( E1M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
Dear Sir,
As very experienced user you know that this solution is server-based and need credits. Currently this servce is under upgrade.
Do you know any other supplier of such service for today ?
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Old 11-28-2019, 15:18   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Dear Sir,
As very experienced user you know that this solution is server-based and need credits. Currently this servce is under upgrade.
Do you know any other supplier of such service for today ?
sorry to say sir if it is based on credits,then please tell me where to get credi and how much,thanks boss.
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Old 11-28-2019, 19:02   #8 (permalink)
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Quote:
Originally Posted by manojkumarpati View Post
sorry to say sir if it is based on credits,then please tell me where to get credi and how much,thanks boss.
Dear Sir,

As we informed users in previous post, currently this servce is under upgrade.
As soon as upgrade process will be finished it will be an announce about credts etc.
If you need this service urgently you can try to find another offer at market and if you will find it please let me know as well.
Thank you !
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Old 11-29-2019, 06:40   #9 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Dear Sir,

As we informed users in previous post, currently this servce is under upgrade.
As soon as upgrade process will be finished it will be an announce about credts etc.
If you need this service urgently you can try to find another offer at market and if you will find it please let me know as well.
Thank you !
ok thanks to all the supporter,senior member and experts now i reach at conclude that no one can run the software till final upgrade is done i have to waiting and waiting.................................. thanks again
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Old 01-09-2020, 11:59   #10 (permalink)
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Card found : , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.19


Load : C:\Users\faizii\Desktop\E2M-026C-0-00WW-B02\E2M-026C-0-00WW-B02.nb0
Project : E2M
Model : Nokia 2.1
SW_ver : E2M-026C-0-00WW-B0
DSP_ID : 00WW_0_26C
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.19 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Change SKUID : False
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113G-0-00WW-B01
SW serialnm : E2MBA89810003518
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
  Reply With Quote
Old 01-09-2020, 12:00   #11 (permalink)
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what is this proplem and solutiom
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Old 01-09-2020, 13:45   #12 (permalink)
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Quote:
Originally Posted by FAIZAN_FLASHER View Post
what is this proplem and solutiom
I do not see a problem at the moment.
solution is in post #8
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Old 01-09-2020, 14:55   #13 (permalink)
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sir what is problem
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Old 01-10-2020, 06:44   #14 (permalink)
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Quote:
Originally Posted by SAJONDUTTA View Post
sir what is problem
this server-based operation is not available at the moment
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Old 01-10-2020, 23:59   #15 (permalink)
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when will it be availabele?
i have one ta 1095 in download mode.
i can't rest settings or flash the device
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