Nokia 2.1 Login Error - GSM-Forum

Tanha0321 · 08-19-2019, 18:41

Code:

Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113B-0-00WW-B04
SW serialnm : E2MBA83910004096
SW secured : YES
Project DevCode : E2M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:18

Reconnect Power/Cable!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113B-0-00WW-B04
SW serialnm : E2MBA83910004096
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

InfinityHelp · 08-19-2019, 20:41

Hi,
This operation is server-based. You should enter valid IOS username/password, the same as you are using to access IOS web acount.

Oyetunde Semiu · 08-20-2019, 00:11

Hi,
infinityhelp !!! did server back ? Because yellow box said he will announce when the server back and we never heard any news about it.

Tanha0321 · 08-20-2019, 14:55

Quote:

Originally Posted by InfinityHelp

Hi,
This operation is server-based. You should enter valid IOS username/password, the same as you are using to access IOS web acount.

IOS Web Account Login But Same Error

Code:

Authenticating...
Authentication error:Connection Closed Gracefully.
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

YellowBoss · 08-21-2019, 16:08

Quote:

Originally Posted by Oyetunde Semiu

Hi,
infinityhelp !!! did server back ? Because yellow box said he will announce when the server back and we never heard any news about it.

It should be back in nearest days. But as you know, it's quite unique server solution and team can not release for free so this kind of operations will be paid.

YellowBoss · 08-21-2019, 16:09

Quote:

Originally Posted by Tanha0321

IOS Web Account Login But Same Error

Code:

Authenticating...
Authentication error:Connection Closed Gracefully.
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

best.exe is blocked by firewall and/or antivirus. Disable both and try again.

08-19-2019, 20:41	#2 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Hi, This operation is server-based. You should enter valid IOS username/password, the same as you are using to access IOS web acount.

08-20-2019, 00:11	#3 (permalink)
Oyetunde Semiu No Life Poster Join Date: Feb 2018 Location: Nigeria Posts: 1,461 Member: 2812901 Status: Offline Thanks Meter: 493	Hi, infinityhelp !!! did server back ? Because yellow box said he will announce when the server back and we never heard any news about it.