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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 01-21-2019, 08:33   #1 (permalink)
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Nokia 216 RM-1187 can't reset user code


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Old 01-21-2019, 09:11   #2 (permalink)
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Reading Phone Info....
Software ver : 12.00.11 00-00-00 RM-1187
IMEI 1 : 354858084900904
IMEI 2 : 354858084900912
XappVer : 000008F2
Ape Ver : NEMO G 4122fe8d/1 (00000000+0) T Thu Dec 29 01:31:09 2016 U d61db836
PPM : ME
CNT : SUEZ.12.00.11.p1
Product SN : 0CAC146BU
Product code : 059X822
Base Prd.code: 059X9H2
Module code : 0207261
Hardware info=======
HWID : 1101
LCDVer: TPO
Lock info ===========
IMEI : 354858084900904
IMEI spNet : 3A 45 58 08 48 09 90 40

Conf key : 800000000004000B
Provider key : 2440700000000000
Country : Finland
Operator : NOKIA (Open)

Lock info:
Block 1
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;
Block 2
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;
Block 3
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;
Block 4
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;
Block 5
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;
Block 6
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;
Block 7
L1:Open; L2:Open; L3:Open; L4:Open; L5:Open;

SimLock status : Ok
Security status : Ok

Done!
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Old 01-21-2019, 11:08   #3 (permalink)
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Please gimme solutions.....
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Old 01-21-2019, 12:11   #4 (permalink)
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Hello,
Use BEST V2.29 ,click reset user lock (Nokia MTK)
post result/logs......
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Old 01-21-2019, 12:11   #5 (permalink)
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Hello,
Use BEST V2.29 ,click reset user lock (Nokia MTK)
post result/logs......
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Old 01-22-2019, 04:05   #6 (permalink)
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Quote:
Originally Posted by syed tuqeer View Post
Hello,
Use BEST V2.29 ,click reset user lock (Nokia MTK)
post result/logs......
see post #1, i used v.2.29
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Old 01-22-2019, 08:04   #7 (permalink)
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it could be hw issue
but try flashing phone
tick factory reset and read info
post log
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Old 01-22-2019, 09:01   #8 (permalink)
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Quote:
Originally Posted by wong edan View Post
see post #1, i used v.2.29
Hello,
post result user lock logs.....
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Old 01-22-2019, 10:09   #9 (permalink)
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Quote:
Originally Posted by profkefah View Post
it could be hw issue
but try flashing phone
tick factory reset and read info
post log
Cannot flash the phone, when reboot it said boot not done, same result when i press format or reset user code (post #1)
But i can read info (post #2)
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Old 01-22-2019, 10:10   #10 (permalink)
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Quote:
Originally Posted by syed tuqeer View Post
Hello,
post result user lock logs.....
Post #1 is the logs bos, please read carefully...
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Old 01-22-2019, 12:52   #11 (permalink)
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Hi


hi, ive unlock rm-917 (355913051913395) successful but still asking for unlock code please
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Old 01-22-2019, 12:52   #12 (permalink)
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Hi


hi, i have unlock rm-917 (355913051913395) successful but still asking for unlock code please
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Old 01-22-2019, 12:55   #13 (permalink)
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Hi


hi, i have unlock rm-917 (355913051913395) successful but still asking for unlock code please

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Failed!
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Failed!
SX4 Disconnected
SDAuth not done! Try make SX4 after 1-2 minute and make "Unlock" again!
Error! Check previous error message for more info!
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Old 01-22-2019, 12:56   #14 (permalink)
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Quote:
Originally Posted by mpee47 View Post
Hi


hi, i have unlock rm-917 (355913051913395) successful but still asking for unlock code please

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Failed!
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Failed!
SX4 Disconnected
SDAuth not done! Try make SX4 after 1-2 minute and make "Unlock" again!
Error! Check previous error message for more info!
Info 2019-01-22 11:32:05 -75 System Lumia Direct unlock 355913051913395 COMPLETED
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Old 01-22-2019, 14:29   #15 (permalink)
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i have direct unlock nokia 521 RM-917 but still requesting for unlock code please
See Lock Please,
WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
Processing Step #2
Processing Step #3
Processing Step #4
Disconnected
Need SDAuth to finish ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Failed!
SX4 Disconnected
SX4 Failed, will retry Auth again ...
Started
Connecting to SX4 server...
Connected
SX4 enter ..
SDAuth Failed!
SX4 Disconnected
SDAuth not done! Try make SX4 after 1-2 minute and make "Unlock" again!
Error! Check previous error message for more info!


Link to my account: http://user.infinity-box.com
Login:
Connecting to server...

Check SimLock info

Conf key : 8000000000000000
Provider key : 3102000000000000
Country : United States of America
Operator : T-Mobile
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 18

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
BLK : 2
Lock1:Close
BLK : 3
Lock1:Close
BLK : 4
Lock1:Close
BLK : 5
Lock1:Close
BLK : 6
Lock1:Close
BLK : 7
Lock1:Close
BLK : 8
Lock1:Close
BLK : 9
Lock1:Close
BLK : 10
Lock1:Close
BLK : 11
Lock1:Close
BLK : 12
Lock1:Close
BLK : 13
Lock1:Close
BLK : 14
Lock1:Close
BLK : 15
Lock1:Close
BLK : 16
Lock1:Close
BLK : 17
Lock1:Close
BLK : 18
Lock1:Close
=============================
LOCKS : Closed
=============================

Done!
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