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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 05-05-2015, 14:53   #1 (permalink)
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Exclamation nokia 311 simlock damage after flash with best tool


phone come to me with restart problem after inserting sim without sim working fine i try to flash with best flash done succefully after flash simlock damage how to repair i have rpl backup already write rpl but same also try to repair sdd but best tool giving eror

logs

Code:
Core : v2.05 , BB5XG FlashEngine : v9.9

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : 288A65E8_rm714__07.37.mcusw
PPM : 137F5FFD_rm714__07.37.ppm_c
CNT : D2CB6B09_rm714__07.37.image_c_059F7G9_059Q385_459_01
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000030000022600010007400C192103042108
CPU ID :       RAPU v21 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001051
EM1 ID:        00001060
PUBLIC ID:     94390080FFFB7C40F3CB8469075A8F8A1BA836A0
ASIC MODE ID:  00
ROOT KEY HASH: 6D956B2D26FEC3C784E216492B7CC90A
ROM ID:        2CAC45E21CB478AF
Use RAPUv21_2nd.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing RAWLOADER...
FLIC : 00400020
Req : XSR 1.6
Use RAPUv21_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:03 
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : A3E0AA6F2F86410BA6D666BACF6186EEFBC82D28
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
IMEI : 354133051309962
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\354133051309962_CRT_2nd.rpl


 === SW Version Check === 
- > REFLASHING
 === SW Version Check === 

   ===Flashing [MCU]===
Erase : Processing 288A65E8_rm714__07.37.mcusw
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing 288A65E8_rm714__07.37.mcusw
CMT: Writing Hash CERT [KEYS]
CMT: Writing Hash CERT [PAPUBKEYS]
CMT: Writing Hash CERT [DSP0]
CMT: Writing Hash CERT [MCUSW]
CMT: Writing Hash CERT [MCUSW1]
CMT: Writing Hash CERT [GENIO_INIT]
CMT: Writing Hash CERT [ISA+DYNSW]
CMT: Writing Hash CERT [ADA]
CMT: Writing Hash CERT [PRIMAPP]
CMT: Writing Hash CERT [PASUBTOC]
CMT: Writing Hash CERT [RAP3NAND]
CMT: Writing Hash CERT [UPDAPP]
CMT: Writing Hash CERT [ISA+EXTDRV]
Total writen 287 blocks
TIME : Write time : 00:00:04 
MCU Write done
ADL: Request programm status
NAND status : 00000001 / 00000000 / 00000000

   ===Flashing [PPM]===
Erase : Processing 137F5FFD_rm714__07.37.ppm_c
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00 
Write : Processing 137F5FFD_rm714__07.37.ppm_c
Total writen 97 blocks
TIME : Write time : 00:00:01 
PPM Write done
ADL: Request programm status
NAND status : 00000001 / 00000000 / 00000000

   ===Flashing [CNT]===
Erase : Processing D2CB6B09_rm714__07.37.image_c_059F7G9_059Q385_459_01
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:02 
Write : Processing D2CB6B09_rm714__07.37.image_c_059F7G9_059Q385_459_01
Total writen 763 blocks
TIME : Write time : 00:00:14 
CNT Write done
ADL: Request programm status
NAND status : 00000001 / 00000000 / 00000000

ADL: Close_Session
Content: 000300000000010000000000000000
ADL: Reboot

Flashing done!
Total flash time : 00:00:24
Reboot phone now...
Code:
read info...  - Ok

Checking StartUp data ...
-----------------------

SDD Key status : SDData Damaged!!!!! :(
 - > Do REPAIR SDD , Local SX4 if needed 

CMLA Key status : CMLA key Not exist

SimLock status : SimLock Damaged!!!!! :(
 - > Do REPAIR SL if it SL2/SL phone, if SL3 - Help Only Backup Or RPL

Security status : Security is Ok
-----------------------

PA_SimLock Version : 
PA_SL phone detected

Done!

Code:
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID:       000000030000022600010007400C192103042108
CPU ID :       RAPU v21 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID:        00001051
EM1 ID:        00001060
PUBLIC ID:     94390080FFFB7C40F3CB8469075A8F8A1BA836A0
ASIC MODE ID:  00
ROOT KEY HASH: 6D956B2D26FEC3C784E216492B7CC90A
ROM ID:        2CAC45E21CB478AF
Use RAPUv21_2nd.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing RAWLOADER...
FLIC : 00400020
Req : XSR 1.6
Use RAPUv21_XSR17_alg.fg  ,  Rev : 3.0  Ver : 12.14.0 
Processing PASUBTOC ...
Processing ALG ...
Boot Done! :)
TIME : Boot time : 00:00:03 

Seek file for this phone....
-----------------------------
- > RPL file found for this phone!
- > NPC Found in : 354133051309962_CRT.rpl
Check RPL file...
NPC Data found! (CMT)
CCC Data found! (CMT)
HWC Data found! (CMT)
-----------------------------

Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : A3E0AA6F2F86410BA6D666BACF6186EEFBC82D28
ADL: Preparing for write certificates...

Erase NPC... Ok
Writing NPC... Ok
Erase CCC... Ok
Writing CCC... Ok
Erase HWC... Ok
Writing HWC... Ok

ADL: Writing Flash certs done! :)

ADL: Close_Session
Content: 000300000000010000000000000000
ADL: Reboot

-> No any Flex keys selected or found, skip flex part

Connect phone on selected interface...

Done!

Connect phone on selected interface...
Code:
Repair SD procedure started...

Phone Imei: 354133051309962

 - >  Power Off phone, dissconnect it and connect

Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
ASIC ID:       000000030000022600010007400C192103042108
CPU ID :       RAPU v21 , Features : Dead-Test , USBRPL , FullUSB
PUBLIC ID:     94390080FFFB7C40F3CB8469075A8F8A1BA836A0
ROOT KEY HASH: 6D956B2D26FEC3C784E216492B7CC90A
Fetching data, wait...
Loader start : No ack , error #1! Fetching failed :(


Fetching failed!
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Old 05-05-2015, 15:01   #2 (permalink)
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Only RPL will help. I already wrote about this pity phone thousand times - they can die even after simple boot. Nokia wan't care about this problem because Service Centers can repair this via server for a seconds. Now - not care anyone at all.
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Old 05-05-2015, 15:04   #3 (permalink)
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i already write rpl but same if any other solution plz give me thanks.
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Old 05-05-2015, 15:09   #4 (permalink)
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Factory RPL - ONLY ONE SOLUTION. There is no any other.
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Old 05-05-2015, 19:31   #5 (permalink)
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Please always remember this
ROOT KEY HASH: 6D956B2D26FEC3C784E216492B7CC90A
Do not downgrade
Do not erase
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Old 05-05-2015, 22:43   #6 (permalink)
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Quote:
Originally Posted by LOKEMUNFU View Post
Please always remember this
ROOT KEY HASH: 6D956B2D26FEC3C784E216492B7CC90A
Do not downgrade
Do not erase
please note ; 1) i not downgrade just flash with latest version
2) also i not erase

i think it is a bug in infinity best or nokia 311

some days ago i flash nokia x2-02 with infinty best after set not turn on only before was ok.
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Old 05-05-2015, 22:59   #7 (permalink)
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Not use it anymore to flash nokia phones then.
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Old 05-05-2015, 23:13   #8 (permalink)
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Quote:
Originally Posted by masterRt1994 View Post
please note ; 1) i not downgrade just flash with latest version
2) also i not erase

i think it is a bug in infinity best or nokia 311

some days ago i flash nokia x2-02 with infinty best after set not turn on only before was ok.
Hi,
I never face any issue with infinity Best tool
Always use for flash Nokia new ( usb )or old phone ( with hwk).
and never killed any phone.
it may be phone itself has issue in it?

Try to send back set to Nokia Server Center- Now a Days they say - we will not repair we will change your phone !!( Microsoft idea )
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Old 05-06-2015, 06:44   #9 (permalink)
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MS Care will just repair RPL and update to corresponding version.
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