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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 04-13-2014, 15:25   #1 (permalink)
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Nokia 501 ppm id error


Got a nokia 501 rm 902 which was factory reset by customer.I tried to flash it but getting ppm error check screenshot..I have already read about it.But I can't see ppm id in best's log.Mobile is in on condition just some features are disappeared .. Need some help here






Code:
Core : v1.86 , BB5XG FlashEngine : v9.8

Selected FlashSettings : Manual
File [Ok] : rm902_11.1.1.mcusw.fpsx
File [Ok] : rm902_11.1.1_059R2T6_m1_245_01_326885.rofs.fpsx
File [Ok] : rm902_11.1.1_059R2T6_m1_245_01_326885.image.fpsx

Dead Mode is Selected 
Waiting for USB device... 
If PC not detect phone - Insert Cable first, then Insert battery 
If stuck on boot  - remove MicroSD card from phone! 
--- Press phone's power button or insert cable & charger! --- 

1st Boot Done, processing booting now
ASIC ID_F     : 00000C201610004049922E09B2D4100CAAA42300
ASIC ID_E     : 00000C2016100040
PUBLIC ID     : 1F51CA926A944F3049922E09B2D4100CAAA42300
XGCHIP ID     : 1F51CA926A944F30
ROOT KEY HASH : 125FC72605B5C4E48A9E0225084D2579
ROM ID        : 535882252F54C676

Prepare and send 2nd loader...
2nd boot Ok
Prepare and send Algo loader...
Algo boot Ok

IMEI [1] : 357294055005241
IMEI [2] : 357294055005258
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\357294055005241_2nd_XG223_CRT.rpl

PAPUBkeys : 7E4AA99553DB48A5F2DD39E02FA1B862ECB0EF5E

 === PPM_ID Check === 
- > PPM_ID LOWER, THAN IN PHONE!!!
- > Find other ID version and try again!
- > Stop killing phone, break flashing!
 === PPM_ID Check === 

Error During flashing


Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info...  - Ok

Reading Phone Info....
Connected phone -    501
Software ver : V 14.0.4 07-03-14 RM-902 (c) Nokia           
IMEI    :      357294055005241
XappVer :      00000744
APE Var :      0000000000000000000000000000000000000000
PPM     :      e87e8a112436adec81709208717d1db54ca6e4a8
CNT     :      
Product SN   :     C0ADBC0BI
Product code :     059T1W3
Base Prd.code:     059P9V6
Module code  :     0205341
Long Prod.SN :     0
Hardware info=======
HWID  : 4000
Tahvo : RM-902-14.0.4-059T1W3-14.0.2-10.0.1
Batery: 3992 mV
CMT BT: 0101-0.1.C
LCDVer: TPO
Lock info ===========
IMEI       : 357294055005241
IMEI spNet : 3A 75 92 04 55 00 25 04 
IMEI svNet : 33 75 92 04 55 00 25 34 F0 

Conf key     : 0000000000000000
Provider key : 2440700000000000
Country      : Finland
Operator     : NOKIA (Open)
Counters     : Key 0  [3] , Fbus 0  [10]
Blocks       : 7

LOCK STATUS :
=============================
BLK : 1
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 2
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 3
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 4
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 5
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 6
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 7
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
=============================
LOCKS :  All Open
=============================
CRT308 Backup Created

SDD key status : Ok
CMLA Key status : Ok
SimLock status : Ok
Security status : Ok
PA_SimLock Version : 
PA_SL30 (20 digit) phone detected...

User code : Crypted
MMC pwd  : no any record found
UserDataExLevel : Full [PhoneBook, Calendar, PWD, SMS, Gallery] 

Done!
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Old 04-13-2014, 15:31   #2 (permalink)
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Hello,
You are flashing with lower ver(11.1.1)
and phone have already upper ver(14.0.4)
So please wait till new best Navifirm/software release.

therefore Best show
Code:
 === PPM_ID Check === 
- > PPM_ID LOWER, THAN IN PHONE!!!
- > Find other ID version and try again!
- > Stop killing phone, break flashing!
 === PPM_ID Check ===
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Old 04-13-2014, 15:42   #3 (permalink)
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For the this product code "059T1W3" Files has not been released but for others it has been released.. My question is can I flash other product code's files to this one like 14.0.4 and it will be ok or dead?
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Old 04-13-2014, 15:45   #4 (permalink)
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Make "Read RPL" and you will see ID inside phone. It is start point to check.
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Old 04-13-2014, 15:46   #5 (permalink)
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Read RPL and check ppm ID
download same or upper PPM ID ver 14.0.4 and flash your phone
post result....
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Old 04-13-2014, 15:52   #6 (permalink)
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Not need hurry. In near 2-3 days I update whole PPM_ID base with all SW14 info. It will save all users from language headache.
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Old 04-13-2014, 16:04   #7 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Make "Read RPL" and you will see ID inside phone. It is start point to check.
Code:
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
BootRom : Verify Error :(
->  Error answer from BootRom
Detected XGOLD 223 platform , switching
Remove MicroSD card, if face any boot problem
ASIC ID_F     : 00000C201610004049922E09B2D4100CAAA42300
ASIC ID_E     : 00000C2016100040
PUBLIC ID     : 1F51CA926A944F3049922E09B2D4100CAAA42300
XGCHIP ID     : 1F51CA926A944F30
ROOT KEY HASH : 125FC72605B5C4E48A9E0225084D2579
ROM ID        : 535882252F54C676

Prepare and send 2nd loader...
2nd boot Ok
Prepare and send Algo loader...
Algo boot Ok

IMEI [1] : 357294055005241
IMEI [2] : 357294055005258

Reboot phone to service mode...

CRT308 Backup Created
SL3 Simlock read (XGOLD) ... Ok
WMDRM Key read ... Ok
CMLA Key read ... Ok
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...
SimLock Data saved...
SimLock Key saved...
WMDRM_PD Data saved...
CMLA_KEY Data saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\357294055005241_2nd_XG223.rpl

Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info...  - Ok
No ID
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Old 04-13-2014, 16:24   #8 (permalink)
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Tried to upgrade with different product code files 14.0.4 but same error

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