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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 11-11-2017, 11:07   #1 (permalink)
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nokia 6303ci rm-638 contact service


hi
according to customer
phone was ok
but fall down from his hand and issue happened
now phone when switching on
ask for sim card then contact service show and phone off
i check security to find its sim lock issue
its could be hw ??


Quote:
Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info... - Ok

Phone disconected!

Connect phone on selected interface...

Core : v2.29 , BB5XG FlashEngine : v10.5

Selected FlashSettings : Manual
Check FlashFiles, Please, wait...

Files Set for Flashing :
MCU : rm638__10.80.mcusw
PPM : rm638__10.80.ppm_meaa
CNT : rm638__10.80.image_meaa_0594553_010
Flashing phone now...
[Gen] Rules accepted for : RAPUxx Generation
Check files done...
-> SWversion check skipped : Dead mode selected
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000010000022600000001020C192102054100
CPU ID : RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00000C35
EM1 ID: 00000C30
PUBLIC ID: 36F001136E1B5F400C3973DD02862987CA3EEC0A
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
Use RAP3Gv40_2nd.fg , Rev : 3.0 Ver : 12.8.0
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg , Rev : 3.0 Ver : 12.8.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:04
Reopening the connection...
Waiting for response: 30
Waiting for response: 29
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 108AF4DB7EC8B1B36E9D6A60F7EB2996DC7B2B5D
ADL: phone is in flash mode

Backup enabled, will read all certificates...
Reading NPC certificate...
IMEI : 358276045764671
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\358276045764671_CR T_2nd.rpl


=== SW Version Check ===
- > REFLASHING
=== SW Version Check ===

===Flashing [MCU]===
Erase : Processing rm638__10.80.mcusw
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00
Write : Processing rm638__10.80.mcusw
CMT: Writing Hash CERT [ADA]
CMT: Writing Hash CERT [KEYS]
CMT: Writing Hash CERT [PRIMAPP]
CMT: Writing Hash CERT [PASUBTOC]
CMT: Writing Hash CERT [PAPUBKEYS]
CMT: Writing Hash CERT [RAP3NAND]
CMT: Writing Hash CERT [UPDAPP]
CMT: Writing Hash CERT [DSP0]
CMT: Writing Hash CERT [MCUSW]
CMT: Writing Hash CERT [MCUSW1]
CMT: Writing Hash CERT [GENIO_INIT]
CMT: Writing Hash CERT [ISA+DYNSW]
Total writen 126 blocks
TIME : Write time : 00:00:32
MCU Write done
ADL: Request programm status
NAND status : 00000013 / 00000000 / 00000000

===Flashing [PPM]===
Erase : Processing rm638__10.80.ppm_meaa
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:00
Write : Processing rm638__10.80.ppm_meaa
Total writen 23 blocks
TIME : Write time : 00:00:06
PPM Write done
ADL: Request programm status
NAND status : 00000013 / 00000000 / 00000000

===Flashing [CNT]===
Erase : Processing rm638__10.80.image_meaa_0594553_010
Partitioning....
Partitioning Ok...
Erasing....
Erasing Ok...
TIME : Erase time : 00:00:01
Write : Processing rm638__10.80.image_meaa_0594553_010
Total writen 105 blocks
TIME : Write time : 00:00:32
CNT Write done
ADL: Request programm status
NAND status : 00000013 / 00000000 / 00000000

ADL: Close_Session
Content: 000300000000130000000000000000
ADL: Reboot

Flashing done!
Total flash time : 00:01:13
Reboot phone now...

Reading Phone Info....
Connected phone - Nokia 6303i classic
Software Info: V 10.80 21-01-11 RM-638 (c) Nokia
IMEI: 358276045764671
PPM version : V 10.80 21-01-11 RM-638 (c) Nokia MEA
Product code:
Wait, when phone will be ready ...
Checking...
SimLock status : SimLock Damaged!!!!!
Security status : Security is Ok
Read Info Done!
Processing After Flash Defaults...
FullFactorySet... Ok!
UserDataDefaultsSet...OK!
ServiceDefaultsSet... Ok!
LeaveDefaultsSet... Ok!
ProductTuneSet...OK!
SwUpgradeSet...OK!
Product code update...
Resetting LifeTimer
Error check LifeTimer Data, break
Probably - will not exist, before phone start :|
Check and Upload User Certificates ...
Total - 34 certs
Certificates found, skip upload ...
Battery voltage is enough for start
Set phone to Normal mode...

AfterFlash operations done ;D
Done!

Elapsed: 00:02:11
Connect phone on selected interface...

Backup Certificates now...
Dead Mode is Selected
Waiting for USB device...
--- Insert cable and charger or press phone's power button! ---
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000010000022600000001020C192102054100
CPU ID : RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00000C35
EM1 ID: 00000C30
PUBLIC ID: 36F001136E1B5F400C3973DD02862987CA3EEC0A
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
Use RAP3Gv40_2nd.fg , Rev : 3.0 Ver : 12.8.0
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg , Rev : 3.0 Ver : 12.8.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:04
Reopening the connection...
Waiting for response: 30
Waiting for response: 29
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 108AF4DB7EC8B1B36E9D6A60F7EB2996DC7B2B5D
ADL: Reading certificates...

Reading NPC certificate...
IMEI : 358276045764671
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
ADL: Reading certificates done!
ADL: Close_Session
Content: 000300000000130000000000000000
ADL: Reboot

Wait, reconneting...

NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\358276045764671_CR T_2nd.rpl

All done, Disconnecting

Elapsed: 00:00:32
Connect phone on selected interface...


Phone found!
Series 40 Device detected!
read info... - Ok

Checking StartUp data ...
-----------------------
SDD Key status : SDData is Ok
CMLA Key status : CMLA key Not exist

SimLock status : SimLock Damaged!!!!!
- > Do REPAIR SL if it SL2/SL phone, if SL3 - Help Only Backup Or RPL

Security status : Security is Ok
-----------------------

Done!

Repair SL procedure started...

Phone Imei: 358276045764671
Key file exists, no need to read...
Check phone mode...
Phone in Local mode
Seting Test mode... wait...
Test mode set
Writing SimLock Data... Error
Repair fail...! ( SL3 phone? )

Reboot....
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000010000022600000001020C192102054100
CPU ID : RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00000C35
EM1 ID: 00000C30
PUBLIC ID: 36F001136E1B5F400C3973DD02862987CA3EEC0A
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
Use RAP3Gv40_2nd.fg , Rev : 3.0 Ver : 12.8.0
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg , Rev : 3.0 Ver : 12.8.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:05
Reopening the connection...
Waiting for response: 30
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 108AF4DB7EC8B1B36E9D6A60F7EB2996DC7B2B5D
ADL: phone is in flash mode

Reading NPC certificate...
IMEI : 358276045764671
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\358276045764671_CR T_2nd.rpl

Trying read spr block , wait ...
Get phone data...
Get flash data...
SPR Read Ok!
Spr saved to : 358276045764671.spr

ADL: Close_Session
Content: 000300000000130000000000000000
ADL: Reboot

Processing SimLock extraction....
Checking readed data, wait few seconds
ID_INFO : Not Found (Minor)
#1st block Ok [SLT]
#3rd block Ok [SIG]
- > Initial check failed, SimLock seems dead

Elapsed: 00:00:40

Phone disconected!

Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info... - Ok

Local SX4 procedure started...
Phone Imei: 358276045764671
Key file exists, no need to read...
Step 1...
Step 2...
SX4 Auth fail...
- > "Custom Keys" enabled, try again now
- > If SDD original - "Use Server Sx4"

Done!

Local SX4 procedure started...
Phone Imei: 358276045764671
Use custom key...
Step 1...
Step 2...
Step 3...
SX4 Auth - Ok
Uploading RF/Battery tune to phone...
Using : RM-638.pm
Operating mode is OK, no need change...


Check ST_SECURITY now...
Security status : ST_SECURITY => OK

Done!

Elapsed: 00:00:00

Upload done
Done!

Checking StartUp data ...
-----------------------
SDD Key status : SDData is Ok
CMLA Key status : CMLA key Not exist

SimLock status : SimLock Damaged!!!!!
- > Do REPAIR SL if it SL2/SL phone, if SL3 - Help Only Backup Or RPL

Security status : Security is Ok
-----------------------

Done!

Phone disconected!

Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info... - Ok

Phone disconected!

Connect phone on selected interface...
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Old 11-12-2017, 13:45   #2 (permalink)
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no reply yet
any help
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Old 11-14-2017, 11:14   #3 (permalink)
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Does spr file created?
Need to check. Chance very small.
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Old 11-15-2017, 07:10   #4 (permalink)
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Quote:
Originally Posted by JayDi View Post
Does spr file created?
Need to check. Chance very small.
sorry what u mean by spr file
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Old 11-15-2017, 11:14   #5 (permalink)
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Quote:
Originally Posted by profkefah View Post
sorry what u mean by spr file
Hello,
Open BEST folder
"X\BEST\Phones_Data\Readout\spr" (X=BEST installed path)
copy/upload 358276045764671.spr file and post link here
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The Following User Says Thank You to syed tuqeer For This Useful Post:
Old 11-15-2017, 11:28   #6 (permalink)
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here is it

****************************/file/bs03h...6045764671.spr
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Old 11-15-2017, 11:30   #7 (permalink)
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customer said it happned after device fall down on ground
checked security
here is it

Quote:
Phone found!
Series 40 Device detected!
read info... - Ok

Checking StartUp data ...
-----------------------
SDD Key status : SDData is Ok
CMLA Key status : CMLA key Not exist

SimLock status : SimLock Damaged!!!!!
- > Do REPAIR SL if it SL2/SL phone, if SL3 - Help Only Backup Or RPL

Security status : Security is Ok
-----------------------

Done!

Repair SL procedure started...

Phone Imei: 358276045764671
Key file exists, no need to read...
Check phone mode...
Phone in Local mode
Seting Test mode... wait...
Test mode set
Writing SimLock Data... Error
Repair fail...! ( SL3 phone? )

Reboot....
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000010000022600000001020C192102054100
CPU ID : RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00000C35
EM1 ID: 00000C30
PUBLIC ID: 36F001136E1B5F400C3973DD02862987CA3EEC0A
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
Use RAP3Gv40_2nd.fg , Rev : 3.0 Ver : 12.8.0
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg , Rev : 3.0 Ver : 12.8.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:04
Reopening the connection...
Waiting for response: 30
Waiting for response: 29
ADL: Check mode
Select ASIC [C900]
PAPUBkeys : 108AF4DB7EC8B1B36E9D6A60F7EB2996DC7B2B5D
ADL: phone is in flash mode

Reading NPC certificate...
IMEI : 358276045764671
Reading CCC certificate...
Reading HWC certificate...
Reading R&D certificate...
Reading VARIANT certificate...
Reading PARTNERC certificate...
Reading MDM_KEYS certificate...
NPC Certificate saved...
CCC Certificate saved...
HWC Certificate saved...

RPL saved : C:\InfinityBox\BEST\Backup\Cert\358276045764671_CR T_2nd.rpl

Trying read spr block , wait ...
Get phone data...
Get flash data...
SPR Read Ok!
Spr saved to : 358276045764671.spr

ADL: Close_Session
Content: 000300000000130000000000000000
ADL: Reboot

Processing SimLock extraction....
Checking readed data, wait few seconds
ID_INFO : 10.80/21-01-11/RM-638
#1st block Ok [SLT]
#2nd block Ok [SHA]
- > Initial check failed, SimLock seems dead

Elapsed: 00:00:46

Phone disconected!

Connect phone on selected interface...

Phone found!
Series 40 Device detected!
read info... - Ok
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