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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 03-30-2017, 06:46   #1 (permalink)
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nokia infinity tools error help Team infinity ?????


My another infinity tools dongle is not found ! connect dongle and restart software?????????????????????
i try to update not success i try to other pc not work any solution team infinity plzzzzzzzz commments>>>>>>>
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Old 03-30-2017, 06:57   #2 (permalink)
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install smart card driver or e token driver
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Old 03-30-2017, 07:06   #3 (permalink)
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Change the card reader and check again.
Or simply try to remove the card and insert it back and check.
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Old 03-30-2017, 14:16   #4 (permalink)
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Quote:
Originally Posted by deeptamu View Post
My another infinity tools dongle is not found ! connect dongle and restart software?????????????????????
i try to update not success i try to other pc not work any solution team infinity plzzzzzzzz commments>>>>>>>
Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

Send us text.
DO NOT send screenshot/video but copy/paste text from software window !
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