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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 05-27-2012, 09:19   #1 (permalink)
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nokia lumia unfortunately formatted in zune

nokia lumia unfortunately formatted in zune

now the phone is not powering on

how to solve

please help
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Old 05-27-2012, 09:21   #2 (permalink)
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Hello. Zune can't kill phone at all. Did you format drive, when connect phone after windows ask?
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Old 05-27-2012, 13:29   #3 (permalink)
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Hello. Zune can't kill phone at all. Did you format drive, when connect phone after windows ask?

yes i formatted when zune is asked
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Old 05-27-2012, 13:35   #4 (permalink)
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Zune NOT ask such things.
Zune work only when phone is can power on.
Zune NOT can format phone. Only clear user data. It NOT kill phone.
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Old 05-28-2012, 08:12   #5 (permalink)
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Zune NOT ask such things.
Zune work only when phone is can power on.
Zune NOT can format phone. Only clear user data. It NOT kill phone.
it did

i have phone in hand and same happend with me
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Old 05-28-2012, 12:03   #6 (permalink)
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Just checked - no any request/format/dead.
It can ask format when we connect phone in flash mode (Vol Down + Power on)
If was formatted in it - we have brick.
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