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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 10-13-2018, 14:47   #1 (permalink)
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ta-1032 flash error


hi to all!
i received a nokia ta-1032 stuck on boot logo from a customer
i've downloaded this firmware and flashed with best2
now phone doesn't boot anymore and if i try to flash this is the result:

Waiting for device connection ...

PTFN : MediaTek USB Port (COM117)
MODE : BOOTROM
PORT : 117
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6735 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000
TYPE : LEGACY MTK
BROM : DSLevel : DEV_KEY+DEV_CRT
BROM : BOOTROM
AGENT : Look for suitable BootChain in DA ...
AGENT : DEFAULT AUTO
AGENT : Found MT6735
AGENT : Nokia_All_InOne_DA_v02.2018.1809
Fail to disable Dog!
BROM : Sending 1st DA ...
BROM : 0x00007017 : DA SEND ERROR!
ERROR : SECURE BOOT : SLA REQUIRED IN BROM MODE!

Error : Fail to init protocol!
Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!

any advice to recover the phone?

br
ss
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Old 10-13-2018, 16:15   #2 (permalink)
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eMMC seems as dead, or some other HW fault.
Right now, standalone solution - desolder emmc, write fw inside it, solder back.
If eMMC alive - resolding + reflash should help to recover device.
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Old 10-15-2018, 09:57   #3 (permalink)
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thx JayDi,
phone before flash was in this conditions:

Waiting for device connection ...

PTFN : MediaTek PreLoader USB VCOM (Android) (COM111)
MODE : PRELOADER PORT
PORT : 111
Waiting BOOT ack ...
PRELOADER : ACK confirmed!
BROM : Init BROM
BROM init passed!
CHIP : MT6735 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000
TYPE : LEGACY MTK
BROM : DSLevel : DEV_KEY+DEV_CRT
BROM : PRELOADER PORT
AGENT : Look for suitable BootChain in DA ...
AGENT : DEFAULT AUTO
AGENT : Found MT6735
AGENT : Nokia_All_InOne_DA_v02.2018.1809
BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ...
DA : AGENT started!
NAND : DEVICE NOT FOUND
eMMC : OK
eMMC : 13014E51324A393652100762B3DCF759
DAInf: 4 : 2 : 155
DA : DRAM ready!
DA : BOOT to 2nd DA ...
DA : Receiving HW info

EMMC: 13014E51324A393652100762B3DC8459
EMMC: VEN : MICRON | OEM : 4E01 | DEV : Q2J96R
EMMC:
BOOT1 : 0x00400000 [ 4,00 MB ]
BOOT2 : 0x00400000 [ 4,00 MB ]
RPMB : 0x00400000 [ 4,00 MB ]
USER : 0x3AB400000 [ 14,68 GB ]

SRAM: 0x00020000 [ 128,00 KB ]
DRAM: 0x80000000 [ 2,00 GB ]

CHIP : MT6735 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : 4E82331F8000AF656E6623A9279EDDAC

STATUS : BLANK FLASH
BSTYLE : EMMC FLASH BOOT

DA : USB : HIGH-SPEED

Boot done!

--- SysInfoSub :
Patch Level : NMF26O
Display ID : 00WW_2_15O
Ver. CodeName : REL
Ver. Release : 7.1.1
Sec. Patch : 2018-04-05
Build Time : 1523535233
Product Model : NE1
Product Brand : alps
Product Name : NE1_00WW_FIH
Product Device : NE1
Product Manfct : alps
Board Platform : mt6737m
Product Info : NE1

--- SecuritySub :
IMEI[0] : 35339209xxxxxxx
IMEI[1] : 35339209xxxxxxx
NVRAM check : Passed!

Done!
Elapsed: 00:00:14

Reconnect Power/Cable!
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Old 10-16-2018, 10:31   #4 (permalink)
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so, any chance to recover the phone? my fault or best kill my phone?
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Old 10-17-2018, 13:35   #5 (permalink)
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maybe cm2 can recover this phone?

br
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Old 10-18-2018, 03:56   #6 (permalink)
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Quote:
Originally Posted by agentot View Post
maybe cm2 can recover this phone?

br
Quote:
Originally Posted by agentot View Post
so, any chance to recover the phone? my fault or best kill my phone?
You can find all answers in my second post of that thread.
Before make release I had made test with 10 rounds for flash Nokia 3 ( 2pc ) for stress-flashing to make sure about SW work as should.

Right now exactly NK3 recover make some problems, but we are working on direct USB method. No other SW can help you right now to recover it.

If you not sure in device condition - untick bootloader update option. This is accept only for Nokia 3 line.
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Old 08-29-2019, 21:40   #7 (permalink)
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TA-1032 MT6735 firmware needed for SP tool or ???

My phone was working before flashing

I try to flesh with NE1-215H-0-00WW-B02_nokia3.
During flashing came an error and now phone doesn't want to flash any more.
With unticked Force BL update and Pre-Erase
Phone only vibrate after connect to USB.

Here is the log:

Load : D:\nokia\TA-1032\NE1-215H-0-00WW-B02_nokia3\NE1-215H-0-00WW-B02.nb0
Load Ok!

Operation : Write FW [ v1.18 ]

Setting : UserData preserve : False
Setting : Flash Pre-Erase : False
Setting : Bootloader update : True

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
- > Info : Press and hold BOTH volume keys, if device boot fail at BROM stage!

Waiting for device connection ...

PTFN : MediaTek USB Port (COM35)
MODE : BOOTROM
PORT : 35
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6735 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000
TYPE : LEGACY MTK
BROM : DSLevel : DEV_KEY+DEV_CRT
BROM : BOOTROM
AGENT : Look for suitable BootChain in DA ...
AGENT : DEFAULT AUTO
AGENT : Found MT6735
AGENT : Nokia DownloadAgent ver.07220419 BEST2
Fail to disable Dog!
BROM : Sending 1st DA ...
BROM : 0x00007017 : DA SEND ERROR!
ERROR : SECURE BOOT : SLA REQUIRED IN BROM MODE!

Error : Fail to init protocol!
Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!

I think that I need firmware for SP Tool for MT6735.
Can't find...

BR
ERSA
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Old 09-06-2019, 09:24   #8 (permalink)
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no one can help???

Quote:
Originally Posted by ersa View Post
My phone was working before flashing

I try to flesh with NE1-215H-0-00WW-B02_nokia3.
During flashing came an error and now phone doesn't want to flash any more.
With unticked Force BL update and Pre-Erase
Phone only vibrate after connect to USB.

Here is the log:

Load : D:\nokia\TA-1032\NE1-215H-0-00WW-B02_nokia3\NE1-215H-0-00WW-B02.nb0
Load Ok!

Operation : Write FW [ v1.18 ]

Setting : UserData preserve : False
Setting : Flash Pre-Erase : False
Setting : Bootloader update : True

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
- > Info : Press and hold BOTH volume keys, if device boot fail at BROM stage!

Waiting for device connection ...

PTFN : MediaTek USB Port (COM35)
MODE : BOOTROM
PORT : 35
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6735 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000
TYPE : LEGACY MTK
BROM : DSLevel : DEV_KEY+DEV_CRT
BROM : BOOTROM
AGENT : Look for suitable BootChain in DA ...
AGENT : DEFAULT AUTO
AGENT : Found MT6735
AGENT : Nokia DownloadAgent ver.07220419 BEST2
Fail to disable Dog!
BROM : Sending 1st DA ...
BROM : 0x00007017 : DA SEND ERROR!
ERROR : SECURE BOOT : SLA REQUIRED IN BROM MODE!

Error : Fail to init protocol!
Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!

I think that I need firmware for SP Tool for MT6735.
Can't find...

BR
ERSA
no one can help???

BR
ERSA
Seb
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