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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-26-2019, 17:24   #1 (permalink)
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Old client version detected......nokia 6.1 Plus


Card found : XXXX759 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : C:\XXXXXXXXXXXXXXXAll Best\Nokia 6.1 Plus TA-1116 TA-1103 TA-1083\DRG-338A-0-00WW-B01.nb0
Project : DRG
SW_ver : DRG-338A-0-00WW-B0
Platform : Q9
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : DGW
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_28_38_
SW version : DRG-354H-0-00WW-B01
SW CurrSlot : A
SW serialnm : DRGGAM68A5901458
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : DGW ( DRG1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
  Reply With Quote
Old 08-26-2019, 20:16   #2 (permalink)
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Same Problem with Nokia 2.1 TA-1084 .. !! Waiting Product Support ..
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Old 08-27-2019, 11:13   #3 (permalink)
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Hello,
server upgrade is in progress, your software is not compatible with new server features ,, wait for new version

Sent from my CPH1969 using Tapatalk
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Old 08-27-2019, 15:35   #4 (permalink)
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Quote:
Originally Posted by papsnew View Post
Card found : XXXX759 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : C:\XXXXXXXXXXXXXXXAll Best\Nokia 6.1 Plus TA-1116 TA-1103 TA-1083\DRG-338A-0-00WW-B01.nb0
Project : DRG
SW_ver : DRG-338A-0-00WW-B0
Platform : Q9
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : DGW
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_28_38_
SW version : DRG-354H-0-00WW-B01
SW CurrSlot : A
SW serialnm : DRGGAM68A5901458
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : DGW ( DRG1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
You are experienced user with more than 400 posts and this means you know this kind of features can be done via server method only.
server is in upgrade stage now, as well as BEST software should be updated for new features.
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Old 08-27-2019, 15:36   #5 (permalink)
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Quote:
Originally Posted by boganice View Post
Same Problem with Nokia 2.1 TA-1084 .. !! Waiting Product Support ..
What is your same problem exactly ?
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Old 08-27-2019, 15:58   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What is your same problem exactly ?

Same problem here .. using v1.18


Code:
Wait for phone...
Connect Ok!
Device Found!
Initialize ... 
Initialize Ok!

Dev Model   : E2L
HW version  : PVT
HW variant  : FIH eMMC
HW RF_BAND  : G_850_900_1800_1900^W_1_2_4_5_8^L_1_2_3_4_66_5_7_8_12_13_17
SW version  : E2M-113D-0-00WW-B02
SW serialnm : E2MBC89710008060
SW secured  : YES
Bootloader type  : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2L ( E2M ) 
BLType : RETAIL
SecVer : 04
Device authentification ... 
Processing server operation ... 
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
  Reply With Quote
Old 08-27-2019, 16:10   #7 (permalink)
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Quote:
Originally Posted by boganice View Post
Same problem here .. using v1.18


Code:
Wait for phone...
Connect Ok!
Device Found!
Initialize ... 
Initialize Ok!

Dev Model   : E2L
HW version  : PVT
HW variant  : FIH eMMC
HW RF_BAND  : G_850_900_1800_1900^W_1_2_4_5_8^L_1_2_3_4_66_5_7_8_12_13_17
SW version  : E2M-113D-0-00WW-B02
SW serialnm : E2MBC89710008060
SW secured  : YES
Bootloader type  : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2L ( E2M ) 
BLType : RETAIL
SecVer : 04
Device authentification ... 
Processing server operation ... 
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
You are experienced user with more than 19 years (wow, you are old) experience and this means you know this kind of features can be done via server method only.
server is in upgrade stage now, as well as BEST software should be updated for new features.
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Old 08-27-2019, 16:17   #8 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
You are experienced user with more than 19 years (wow, you are old) experience and this means you know this kind of features can be done via server method only.
server is in upgrade stage now, as well as BEST software should be updated for new features.



Sure I know that, Thanks for a quick reply..
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Old 08-27-2019, 16:41   #9 (permalink)
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Quote:
Originally Posted by boganice View Post
Sure I know that, Thanks for a quick reply..
so work is in progress. hope to get it finished in a short time
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Old 09-11-2019, 09:09   #10 (permalink)
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HI infinity
how to know that server is ok pffffffffff


Card found : 0875A0E9 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : E:\E2M-113B-0-00WW-B04\E2M-113B-0-00WW-B04.nb0
Project : E2M
SW_ver : E2M-113B-0-00WW-B0
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113B-0-00WW-B04
SW serialnm : E2MBB86720008268
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

we buy your product to make money
please solve this problem sir or if you want more money tell us to solve this pffff
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Old 09-16-2019, 12:27   #11 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
so work is in progress. hope to get it finished in a short time
is SOON meant to be more than 20 days ?
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Old 09-16-2019, 14:03   #12 (permalink)
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Quote:
Originally Posted by iiandry View Post
HI infinity
how to know that server is ok pffffffffff


Card found : 0875A0E9 , v0122
Infinity-Box BEST Nokia [HMD] Module [NK2] v1.18


Load : E:\E2M-113B-0-00WW-B04\E2M-113B-0-00WW-B04.nb0
Project : E2M
SW_ver : E2M-113B-0-00WW-B0
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113B-0-00WW-B04
SW serialnm : E2MBB86720008268
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

we buy your product to make money
please solve this problem sir or if you want more money tell us to solve this pffff
Hi iiandry
I do not understand what is your messge header and footer pffff means ?
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Old 09-16-2019, 14:04   #13 (permalink)
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Quote:
Originally Posted by Joseph789 View Post
is SOON meant to be more than 20 days ?
If you have no time to wait you can try to find alternative ways.
Do you have any ?
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Old 11-06-2019, 07:55   #14 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
If you have no time to wait you can try to find alternative ways.
Do you have any ?
mr yellow boss yet how many days it take to give the solution i think it is already taken more than two months,please retrive the problem
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