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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-25-2019, 13:01   #1 (permalink)
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Join Date: Sep 2009
Posts: 1,311
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Thanks Meter: 242
pls reply team very urgently


Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : ND1-618B-0-00WW-B01
Package : ND1-618A

Device : D1A ( ND11 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!



phone is nokia 5 TA 1053.

problem is rebooting on.


info log is :


Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : D1A
HW version : 5.0
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_28_38 _40
SW version : ND1-618B-0-00WW-B01
SW serialnm : D1AGAD4791912412
SW secured : YES
Project DevCode : ND11
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:07

Reconnect Power/Cable!



pls reply.


thanks with best regards,
mahir ashab
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Old 08-26-2019, 00:11   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by mahir ashab View Post
Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : ND1-618B-0-00WW-B01
Package : ND1-618A

Device : D1A ( ND11 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!



phone is nokia 5 TA 1053.

problem is rebooting on.


info log is :


Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : D1A
HW version : 5.0
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_5_8^L_1_3_5_7_8_20_28_38 _40
SW version : ND1-618B-0-00WW-B01
SW serialnm : D1AGAD4791912412
SW secured : YES
Project DevCode : ND11
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:07

Reconnect Power/Cable!



pls reply.


thanks with best regards,
mahir ashab
server upgrade is in progress, your software is not compatible with new server features
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