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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 09-04-2012, 17:08   #1 (permalink)
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Problem With Best BB5 Dongle


Hi Infinity Team
I have Windows 7 32bit
when open best bb5
give me ( Range Check error )

note : it work 2 days fine after that ( Range Check error )
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Old 09-04-2012, 19:32   #2 (permalink)
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Hello.
Seems it is Card reader problem. Check and clean it.
After should be fine.
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Old 09-05-2012, 07:22   #3 (permalink)
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hi sir Dzirt
my best dongle work fine in windows XP
but ( Range Check error ) on windows 7
please help me
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Old 09-05-2012, 08:04   #4 (permalink)
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It is driver problem. Try other USB port.
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Old 09-05-2012, 08:25   #5 (permalink)
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im try all 4 ports but same problem
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Old 09-05-2012, 09:45   #6 (permalink)
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Did exist any other cards in PC at same moment?
Something strange with Win7, seems.
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Old 09-05-2012, 10:01   #7 (permalink)
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no Sir only best bb5
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Old 09-05-2012, 10:52   #8 (permalink)
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Seems, problem in windows...
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Old 09-05-2012, 14:26   #9 (permalink)
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Wink

Quote:
Originally Posted by seakro View Post
Hi Infinity Team
I have Windows 7 32bit
when open best bb5
give me ( Range Check error )

note : it work 2 days fine after that ( Range Check error )
I am using windows 7 professional and I dont have any problem with last version.
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Old 09-06-2012, 11:47   #10 (permalink)
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Quote:
Originally Posted by seakro View Post
Hi Infinity Team
I have Windows 7 32bit
when open best bb5
give me ( Range Check error )

note : it work 2 days fine after that ( Range Check error )
My advice: update your Card-Reader Drivers: Infinity-Box - Support
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Old 12-12-2012, 16:23   #11 (permalink)
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sir i am facing this prb my best dongle show same error ( Range Check Error).... I install x86 Driver after install this driver...
ok.. And uninstall dongle driver then reinstall ur prb is 100% solve..

Last edited by shad_killer; 12-12-2012 at 16:31.
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Old 01-16-2016, 12:34   #12 (permalink)
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install manually from infinity website prob. solved 1000000000000%

Quote:
Originally Posted by shad_killer View Post
sir i am facing this prb my best dongle show same error ( Range Check Error).... I install x86 Driver after install this driver...
ok.. And uninstall dongle driver then reinstall ur prb is 100% solve..



You can manually install Drivers for different Smart-Card Reader types:
- Axalto/Schlumberger e-gate
- PKey Drivers
- Fetian FT SCR2000 (FT2000) x32, x64
How to update Fetian FT SCR2000 (FT2000) Smart-Card Reader drivers
- Omnikey CCID x32, x64
- SCM SCR3310 x32, x64
- AlcorMicro x32, x64
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