Question to supporter is possible to block my dongle in new best version ? - GSM-Forum

**wgmmmx1** · 11-15-2013, 16:44

Hi I lost my dongle I not know that just gone or someone steal me and now use it.
Can you block my serial to never more can work in new BB5Best version ??
And too block on server that noone more can get licence file from server if not have it now ??
My lost serial is: license_best_12376584.dat

I buy new licence for my infinity box and now working with this but if someone steal my dongle will be great if you can block it.

Dzirt · 11-15-2013, 17:20

Hello.
Sure, it will be blocked in server and in next versions.

**wgmmmx1** · 11-15-2013, 19:33

Thanks for answer and help.

**InfinitySupport** · 11-20-2013, 13:04

Hello,

To block Dongle/Box you can contact to [email protected]

**wgmmmx1** · 05-29-2014, 22:06

Thanks but no need anymore I get back it and if is blocked anywhere you can unblock it becouse again is my.

YellowBoss · 05-29-2014, 22:16

Quote:

Originally Posted by wgmmmx1

Thanks but no need anymore I get back it and if is blocked anywhere you can unblock it becouse again is my.

Good information, but for last 6 months I think we have forgot your Dongle S/N.
Could you, please, remind us your Dongle S/N: [email protected]

Sansiro · 05-30-2014, 17:12

I have the same problem Infinity Team !!!

Two months ago all my devices, boxes were stolen from my ofice, especially I am very sad about my BEST, it was my favourite tool. Unfortunately polce can not find them. But recently I bought another one , and so I want you to block my ex-BEST((. Here is my serial
license_best_6AE57A7F

best regards !

YellowBoss · 05-31-2014, 11:26

Quote:

Originally Posted by Sansiro

I have the same problem Infinity Team !!!

Two months ago all my devices, boxes were stolen from my ofice, especially I am very sad about my BEST, it was my favourite tool. Unfortunately polce can not find them. But recently I bought another one , and so I want you to block my ex-BEST((. Here is my serial
license_best_6AE57A7F

best regards !

Hello,

Your e-mail with request have been received and card have been included in blacklist

nessyb · 07-26-2014, 20:55

But what if someone have the .dat file already....he/she can just copy the .dat into infinity best folder.and run software.....I think the coder need to put more security on the software(like server dongle check every 1 month)or something else.....im not still happy with that crack out there it KILLED OUR BEST NOKIA TOOL

**InfinitySupport** · 07-27-2014, 13:35

Quote:

Originally Posted by nessyb

But what if someone have the .dat file already....he/she can just copy the .dat into infinity best folder.and run software.....I think the coder need to put more security on the software(like server dongle check every 1 month)or something else.....im not still happy with that crack out there it KILLED OUR BEST NOKIA TOOL

Do not worry, we have a lot of methods to block stolen Cards.
So if your DOngle/Card become stolen you can contact to [email protected] with block request.

11-15-2013, 16:44	#1 (permalink)
wgmmmx1 Moderator Join Date: Oct 2009 Location: Poland Age: 42 Posts: 10,174 Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428	Question to supporter is possible to block my dongle in new best version ? Hi I lost my dongle I not know that just gone or someone steal me and now use it. Can you block my serial to never more can work in new BB5Best version ?? And too block on server that noone more can get licence file from server if not have it now ?? My lost serial is: license_best_12376584.dat I buy new licence for my infinity box and now working with this but if someone steal my dongle will be great if you can block it. Last edited by wgmmmx1; 11-15-2013 at 16:50.

11-15-2013, 17:20	#2 (permalink)
Dzirt No Life Poster Join Date: Nov 2009 Location: Syberia Age: 34 Posts: 12,508 Member: 1157320 Status: Offline Thanks Meter: 6,192	Hello. Sure, it will be blocked in server and in next versions.

11-15-2013, 19:33	#3 (permalink)
wgmmmx1 Moderator Join Date: Oct 2009 Location: Poland Age: 42 Posts: 10,174 Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428	Thanks for answer and help.

11-20-2013, 13:04	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, To block Dongle/Box you can contact to [email protected]

05-29-2014, 22:06	#5 (permalink)
wgmmmx1 Moderator Join Date: Oct 2009 Location: Poland Age: 42 Posts: 10,174 Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428	Thanks but no need anymore I get back it and if is blocked anywhere you can unblock it becouse again is my.

05-30-2014, 17:12	#7 (permalink)
Sansiro Insane Poster Join Date: Jul 2013 Location: Tajikistan / Russia-Siberia Age: 30 Posts: 90 Member: 1977205 Status: Offline Thanks Meter: 13	I have the same problem Infinity Team !!! Two months ago all my devices, boxes were stolen from my ofice, especially I am very sad about my BEST, it was my favourite tool. Unfortunately polce can not find them. But recently I bought another one , and so I want you to block my ex-BEST((. Here is my serial license_best_6AE57A7F best regards !

07-26-2014, 20:55	#9 (permalink)
nessyb No Life Poster Join Date: Jan 2013 Location: zimbabwe south africa Posts: 1,441 Member: 1866877 Status: Offline Sonork: 100.1681933 Thanks Meter: 707	But what if someone have the .dat file already....he/she can just copy the .dat into infinity best folder.and run software.....I think the coder need to put more security on the software(like server dongle check every 1 month)or something else.....im not still happy with that crack out there it KILLED OUR BEST NOKIA TOOL