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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 01-22-2012, 12:34   #1 (permalink)
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Range check error

best team plz help i have recent use windos 7 32bit i have istall Infinity best bb5 but i have no use this sofftwear i have open soff. massage in screen range check error plz help team member.How to use infinity best bb5.thzx
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Old 01-22-2012, 12:43   #2 (permalink)
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I have same problem in windows xp sp3 ,
When I install the software it is working fine,
When I re-start computer, Nokia best is not working anymore,
I have to re-install it again to do any job.

Please help !!!!
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Old 01-22-2012, 16:20   #3 (permalink)
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Quote:
Originally Posted by keshi View Post
I have same problem in windows xp sp3 ,
When I install the software it is working fine,
When I re-start computer, Nokia best is not working anymore,
I have to re-install it again to do any job.

Please help !!!!
bro i have face same problam i have install win7 than install bb5 softwear is fine work but i have re-start computar than open soff. massege in screen range check error plz any boddy help
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Old 01-23-2012, 04:29   #4 (permalink)
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plz help infinity team

Quote:
Originally Posted by risi_wb View Post
bro i have face same problam i have install win7 than install bb5 softwear is fine work but i have re-start computar than open soff. massege in screen range check error plz any boddy help
where in infinity bb5 support team
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Old 01-23-2012, 09:17   #5 (permalink)
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hello

i recieve this problem some times too , i solved the problem by doing 2 things

1) uninstall software and reinstall again
2) go to device manager right click on USB token , uninstall driver
3) remove dongle connect dongle back and install driver again
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Old 01-24-2012, 09:51   #6 (permalink)
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sir i have flow your process but same condition plz help
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Old 01-24-2012, 10:13   #7 (permalink)
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I. Installation procedure

1. Download and install Smart-Card (e-gate) and FTDI drivers
2. Read carefully manual that you will see during installation process
3. Read FAQ (Frequently Asked Questions)
4. In case of any problems use "old good" e-gate Drivers
5. For separate dongles with card-readers similar to PKey use PKey Drivers

If you use Windows XP, Windows Vista, Windows-7 you can install drivers automaticaly via Internet
1. Connect dongle/box to PC
2. Be sure that you have active Internet connection
3. Let Windows makes the rest automatically
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Old 01-24-2012, 12:21   #8 (permalink)
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Quote:
Originally Posted by risi_wb View Post
sir i have flow your process but same condition plz help
are any other dongles connected to the PC ?
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Old 01-24-2012, 12:33   #9 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
are any other dongles connected to the PC ?
Yes you r right , It happen if same type reader already connected with PC
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Old 01-25-2012, 07:41   #10 (permalink)
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sir i have use other dongles (finex key,scout,contact extactor) are all ready fine work but best bb5 is not work
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Old 01-25-2012, 11:19   #11 (permalink)
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Hello

Plzz Try to Use BEST dongle on other Fresh PC have not Installed any smart card reader
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Old 01-18-2013, 19:07   #12 (permalink)
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wherei is best team plz help how to perfect installation of infinty best software
plz upload the procedure step by step
thanks in advance forever
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Old 01-19-2013, 15:27   #13 (permalink)
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Quote:
Originally Posted by moosabutt2012 View Post
wherei is best team plz help how to perfect installation of infinty best software
plz upload the procedure step by step
thanks in advance forever
We have created a special web site for that purposes: BB5 Easy Service Tool [BEST] - support

Check that page II. Installation procedure
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Unread 04-15-2014, 07:37   #14 (permalink)
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thank yo...............
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Unread 04-15-2014, 09:19   #15 (permalink)
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Range check error in windows 7

I. Installation procedure

1. Download and install Smart-Card (e-gate) and FTDI drivers
2. Read carefully manual that you will see during installation process
3. Read FAQ (Frequently Asked Questions)
4. In case of any problems use "old good" e-gate Drivers
5. For separate dongles with card-readers similar to PKey use PKey Drivers

If you use Windows XP, Windows Vista, Windows-7 you can install drivers automaticaly via Internet
1. Connect dongle/box to PC
2. Be sure that you have active Internet connection
3. Let Windows makes the rest automatically
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