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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 08-20-2014, 22:11   #1 (permalink)
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RM-807 Pureview 808 BEST - Phone Startup Failed


Hi,

I have an 808 pureview that is bricked and I am trying to recover, its in the state where it just shows the Nokia logo and then turns back off.

It cannot get into test or local mode, and if I try and use the BEST tool to do anything it just shows on the phone, phone start-up failed, contact the retailer

I've tried erasing, re-flashing and then I get to restore rpl, and it fails at that point, when the phone reboots, it wont boot into test or local mode, and I get the phone failed to start message on the phone screen again.

Any ideas?
I think I need the ENO file, but cannot find it on the server.
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Old 08-21-2014, 05:09   #2 (permalink)
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Hi,
ENO is here :
RM807_WK2012_v0044_ENO_JD
Select only it and flash.
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Old 08-21-2014, 19:18   #3 (permalink)
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Brilliant,

Flashed up and got it so it boots to local and test mode, did SSD repair and SX4 Auth.

The only thing I have a problem with is it says:

CMLA Key status : CMLA key Not exist

How do I fix this?
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Old 08-22-2014, 02:55   #4 (permalink)
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CMLA for "clear" BELLE phones not need , so you can leave it.
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Old 09-03-2014, 19:08   #5 (permalink)
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I still cant get the phone to work, just does a boot loop.

ive tried erasing,
flash
flash eno
write pm
write rpl
repair ssd
sx4 auth

This is what I get?


Checking StartUp data ...
-----------------------
SDD Key status : SDData is Ok
CMLA Key status : CMLA key Not exist
SimLock status : SimLock is Ok
Security status : Security is Ok
-----------------------

PA_SimLock Version :
PA_SL3 phone , SP_CODE_LEN : 15

Done!
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Old 09-03-2014, 19:11   #6 (permalink)
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Boot Loop - mean it stuck on 4 dots and reboot, or what?
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Old 09-04-2014, 23:18   #7 (permalink)
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Yeah.


Without phone connected to BEST, if I press power it shows the Nokia logo, goes off then does the same again.

On BEST I can get it to go into local or test mode.

But if I try to set to normal it loops again.
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Old 09-05-2014, 04:55   #8 (permalink)
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What initial phone condition was?
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