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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 03-28-2017, 15:46   #1 (permalink)
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Join Date: Jan 2006
Location: Portugal
Posts: 22
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server reported error 0062


I Need help !!

I can't unlock any nokia Because it is always giving error 0062

Phone found!
Series 40 Device detected!
read info... - Ok

BB5/XGold FastUnlock procedure started ...

Model : Nokia C2-01
SWVer : V 11.10 13-05-11 RM-721 (c) Nokia
Simlock verify: Ok!
Unlock code length : 20 digits
Conf key : 8000000000000000
Provider key : 2680300000000000
Country : Portugal
Operator : OPTIMUS
Counters : Key 0 [3] , Fbus 0 [10]
Blocks : 1

LOCK STATUS :
=============================
BLK : 1
Lock1:Close
=============================
LOCKS : Closed
=============================
Connection opened successfully
Waiting for communication response...
[BootRom] : 1st boot Ok!
ASIC ID: 000000010000022600000001020C192102044100
CPU ID : RAP3Gv4 , Features : Dead-Test , USBRPL , FullUSB
EM0 ID: 00001051
EM1 ID: 00001060
PUBLIC ID: 15A001011AA96040BE4EEE1C291F8B02EAFCFFA4
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
Use RAP3Gv40_2nd.fg , Rev : 3.0 Ver : 12.8.0
Processing RAWLOADER...
FLIC : 003000EC
Req : XSR 1.6
Use RAP3Gv40_XSR17_alg.fg , Rev : 3.0 Ver : 12.8.0
Processing PASUBTOC ...
Processing ALG ...
Boot Done!
TIME : Boot time : 00:00:05


Phone initialized

BB5 unlock flow started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1

From here it does not pass

Thanks
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Old 03-28-2017, 17:34   #2 (permalink)
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20digit phones are not supported for unlock from few months.
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Old 03-30-2017, 10:59   #3 (permalink)
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Location: Portugal
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Quote:
Originally Posted by wgmmmx1 View Post
20digit phones are not supported for unlock from few months.
Thanks For your help and your answer !!
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