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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 01-06-2017, 13:01   #1 (permalink)
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server reported error 0062 lumia unlocking


Hi team Best dongle.
I tried unlock 2 lumia last one is lumia 521 rm-917 T-Mobile USA
I got the user and password frome Rissanserver.com.But when i want to unlock give me Server reported error 0062
Please Help Mu *******r don't stop to refound money
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Old 01-06-2017, 16:15   #2 (permalink)
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Hello,

What is the username ?
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Old 01-06-2017, 16:43   #3 (permalink)
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My username is mobarik and User Lumia unlock is : luwa0032
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Old 01-06-2017, 18:04   #4 (permalink)
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Help in unlock I answer you about username from rissanserver.com,please answer i paid for buy unlock code but my phone not unlock
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Old 01-06-2017, 21:57   #5 (permalink)
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Link to my account: http://user.infinity-best.com
Login: luwa0032

Connecting to server...

Credits: 0

WP8 Unlock Started
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version is valid
Processing Step #1
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Old 01-07-2017, 00:09   #6 (permalink)
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Quote:
Originally Posted by mobarik View Post
My username is mobarik and User Lumia unlock is : luwa0032
this account was used 13 Dec 2016
You should contact to your seller
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Old 01-07-2017, 09:09   #7 (permalink)
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for all lumia related issue contact kashan.aslam2 on skype
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Old 01-07-2017, 09:44   #8 (permalink)
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Yes you are wright I receive the user on 13 December 2016 for unother phone lumia vodefone uk ,but it not locked same problems erreur 0062 I thinked that the mostly phons comes from UK have the problem and I return the phone to my customer and I diden't ask for refund money,
I keep the user for another use,and yesterday I receive another phone and when I want to unlock it using the user and pass no success always same erreur ,that what I asked for help
From you,especially you have the way to know if the user and pass are used or now,please help
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Old 01-07-2017, 13:29   #9 (permalink)
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Tell me please Best Team for what i'm going to contact my reseller kashan.aslam2 for refound my money or for changing the user
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Old 01-07-2017, 15:59   #10 (permalink)
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Quote:
Originally Posted by mobarik View Post
Yes you are wright I receive the user on 13 December 2016 for unother phone lumia vodefone uk ,but it not locked same problems erreur 0062 I thinked that the mostly phons comes from UK have the problem and I return the phone to my customer and I diden't ask for refund money,
I keep the user for another use,and yesterday I receive another phone and when I want to unlock it using the user and pass no success always same erreur ,that what I asked for help
From you,especially you have the way to know if the user and pass are used or now,please help
at that time it was no problem with processing, operation was completed well.
so your old customer is happy, he have got unlocked phone from you.
anyway if you want to discuss something you have an instruction already
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Old 01-07-2017, 16:44   #11 (permalink)
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Excuse me sir the processing of unlocking not continue not finish and always got server error 0062 and that what I give back phone to my *******r ,and now I diden't unlock any phone Nokia lumia even if I have the user from you,
Please refund my money or change the user or help to unlock the phone I stiil have Nokia lumia 521 rm 917
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Old 01-07-2017, 19:15   #12 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
for all lumia related issue contact kashan.aslam2 on skype

You got already solution what to do with any problem with lumia unlock, now for sure you need provide log that you not unlocked phone from 13.12.2016 without this I think noone can help.
Mean go to skype and solve all problem there.
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