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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 04-03-2011, 18:15   #31 (permalink)
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Thanks This Best Team of gsm world
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Old 04-03-2011, 18:33   #32 (permalink)
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Quote:
Originally Posted by pktel View Post
sir yellow boss i m still waiting for ur responce plz help me to solve this problem i send 3 time log detail of card to
[email protected]
As I can see all e-mails was answered already.
If you did not got an answer - try to send e-mail again to [email protected]
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Old 04-03-2011, 21:03   #33 (permalink)
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sir i send email again at [email protected] plz try to do some thing for this card problem



thanks in advance


i m waiting
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Old 04-03-2011, 21:07   #34 (permalink)
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Thanks This Best Team of gsm world

ya i know that is why i m say for help they r great in their product support no team like infinity team
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Old 04-05-2011, 08:27   #35 (permalink)
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Thumbs up

great thanks to infinity team for solve my problem

my best dongle is ok now


infinity support is best in the world
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Old 07-27-2011, 07:50   #36 (permalink)
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hi..

how to recover licence if user name and email is forgot?

thank's
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Old 07-27-2011, 09:06   #37 (permalink)
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Hello Create new with new User name and with Email

Br
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Old 07-27-2011, 17:37   #38 (permalink)
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Question

hello

i have trouble to install smartcard drivers. i got my BEST dongle on monday and since this day i try to install the drivers for smardcard. the dongle is only detected as generic usb hub. i installed the driver manually several times (also reboot sys after install). via windows update also no driver found. i checked this also with my pkey dongle from jaf > same issue. if i select driver manually in devicemanager, i get error that no dongel is detected when i start software.

anybody has a idea how to fix this? i tryed this dongle on my desktop pc and my laptop. on both systems is win7 sp1 x64 with latest updates and drivers installed.
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File Type: png BEST.PNG (128.3 KB, 147 views)
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Old 07-27-2011, 17:45   #39 (permalink)
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Hello

it Must Be Operating Windows problem
reinstall it
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Old 07-27-2011, 17:47   #40 (permalink)
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as you can see on screenshot, allready selected BEST as project
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Old 07-27-2011, 17:56   #41 (permalink)
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Hello

it Must Be Operating Windows problem
reinstall it
on both pc´s?
other smartcards working fine
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Old 11-12-2011, 15:49   #42 (permalink)
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i open the software then pc is restart how can i solve this problem ? pls help yellow boss urgent .
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Old 11-12-2011, 16:14   #43 (permalink)
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Hello

Check Ur Operating System , Its Not BEST or Best Software Problem
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Old 01-27-2012, 08:39   #44 (permalink)
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i cant install the smartcard USB\VID_096E&PID_0005&REV_0260
in my win7 64. I point to the folder where i have the correct drivers and the card reader isnt installed correctly.
i have other boxs instaled in this pc. furious (all packs), nspro and jaf
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Old 01-27-2012, 10:55   #45 (permalink)
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Hello

Win7 Driver Update only With Update Windows

Update Ur Windows and Install Drivers on Auto mode
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