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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 07-22-2015, 09:18   #121 (permalink)
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help me team


hello

----------Process started: 7/22/2015 12:41:14 PM----------
7/22/2015 12:41:14 PM DongleManager version: 1.56
PC HWID: 92C6E123642ECD9732388C4A862FBAE2
Card-Reader: Generic EMV Smartcard Reader 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 6CFB7675, HWID: 0103767503EF1292, Firmware: 0122.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
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Old 07-23-2015, 12:23   #122 (permalink)
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Quote:
Originally Posted by Abolfazl_A View Post
hello

----------Process started: 7/22/2015 12:41:14 PM----------
7/22/2015 12:41:14 PM DongleManager version: 1.56
PC HWID: 92C6E123642ECD9732388C4A862FBAE2
Card-Reader: Generic EMV Smartcard Reader 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 6CFB7675, HWID: 0103767503EF1292, Firmware: 0122.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Dear Friend,

Instruction for you is here http://forum.gsmhosting.com/vbb/f641...users-1958313/
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Old 07-23-2015, 12:55   #123 (permalink)
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23/07/2015 13:45:34 DongleManager version: 1.56
PC HWID: DC071A3C76C688FF2DFADF1E4352AFF9
Card-Reader: Axalto e-gate 0
Token HWID: 000128AC00001942
Box/Dongle type: inf
Box/Dongle Serial No (S/N): 68B528AC
Firmware version: 0118.02
"UK edition" status: Off
Last launched application: 001A v.0447
Active modules:
- 00: inf v.0118
Online Service Account: Infinity-Box - Online Service
- Username: 0068B528AC
- Password:
Checksum:
hello yellowboss i have another box infinity but when i try to open best it refused and give me "dongle is not found connct dongle and restart softwart" what it mean ? or i can pay activation?
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Old 07-23-2015, 13:24   #124 (permalink)
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Quote:
Originally Posted by khabass View Post
23/07/2015 13:45:34 DongleManager version: 1.56
PC HWID: DC071A3C76C688FF2DFADF1E4352AFF9
Card-Reader: Axalto e-gate 0
Token HWID: 000128AC00001942
Box/Dongle type: inf
Box/Dongle Serial No (S/N): 68B528AC
Firmware version: 0118.02
"UK edition" status: Off
Last launched application: 001A v.0447
Active modules:
- 00: inf v.0118
Online Service Account: Infinity-Box - Online Service
- Username: 0068B528AC
- Password:
Checksum:
hello yellowboss i have another box infinity but when i try to open best it refused and give me "dongle is not found connct dongle and restart softwart" what it mean ? or i can pay activation?
Hello,

If you want to use [BEST] software you should activate [BEST] for your Main Infinity-Box.

Contact to any Reseller and buy Activation or Infinity-Credits:

- List of resellers: Infinity-Box - How to buy
- Price: Infinity-Box - Price-list
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Old 07-24-2015, 20:54   #125 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

- Run DongleManager
- Select [BEST] at bottom of page instead of "Autodetect"
- Update Dongle firmware



ok this what i got Identification check error:
Server reported error:[0010]

Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 52 sec
Applet upgrade ok
Checking Dongle Identification...
Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
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Old 07-25-2015, 05:24   #126 (permalink)
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Quote:
Originally Posted by THE GREAT ONE View Post
ok this what i got Identification check error:
Server reported error:[0010]

Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 52 sec
Applet upgrade ok
Checking Dongle Identification...
Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
Hello,

Try once again now.
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Old 07-25-2015, 10:03   #127 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Try once again now.

still the same error am getting .............

Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
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Old 07-26-2015, 13:53   #128 (permalink)
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Quote:
Originally Posted by THE GREAT ONE View Post
still the same error am getting .............

Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
Hello,

Try now again.
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Old 07-26-2015, 14:22   #129 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Try now again.

same problem

----------Process started: 7/26/2015 6:20:42 AM----------
7/26/2015 6:20:42 AM DongleManager version: 1.56
PC HWID: 705BAB7C659E316AC5539313FD80CE76
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 52 sec
Applet upgrade ok
Checking Dongle Identification...
Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
----------Process started: 7/26/2015 6:22:07 AM----------
7/26/2015 6:22:07 AM DongleManager version: 1.56
PC HWID: 705BAB7C659E316AC5539313FD80CE76
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
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Old 07-26-2015, 16:02   #130 (permalink)
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Quote:
Originally Posted by THE GREAT ONE View Post
same problem

----------Process started: 7/26/2015 6:20:42 AM----------
7/26/2015 6:20:42 AM DongleManager version: 1.56
PC HWID: 705BAB7C659E316AC5539313FD80CE76
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 52 sec
Applet upgrade ok
Checking Dongle Identification...
Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.
----------Process started: 7/26/2015 6:22:07 AM----------
7/26/2015 6:22:07 AM DongleManager version: 1.56
PC HWID: 705BAB7C659E316AC5539313FD80CE76
Card-Reader: OMNIKEY AG Smart Card Reader USB 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !
Uninstall and install back Smart-Card reader drivers.

Also you can you should insert Smart-Card into another Card-Reader.

After that try again.
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Old 07-29-2015, 03:06   #131 (permalink)
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why i can't activate my bst dongle please supporter of best give me the best solution for

my problem about activating my new dongle i can't activate im freezing in ask file?


pleaseeeeeeeeeeeeeee !!!!
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Old 07-29-2015, 09:42   #132 (permalink)
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Quote:
Originally Posted by gsmTECHNICIAN View Post
why i can't activate my bst dongle please supporter of best give me the best solution for

my problem about activating my new dongle i can't activate im freezing in ask file?


pleaseeeeeeeeeeeeeee !!!!
Hello,

1. Install [BEST] software to "C:/BEST" instead of "Program Files" folder
2. Login to your PC like Administrator user
3. Be sure that you have active Internet connection
4. Disable your PC Antivirus and/or Firewall
5. Now register [BEST]

If problem still exist - send ASK file to [email protected]
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Old 07-29-2015, 14:17   #133 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Uninstall and install back Smart-Card reader drivers.

Also you can you should insert Smart-Card into another Card-Reader.

After that try again.


same error again and again... can move my best to my old infinity box?
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Old 07-30-2015, 07:22   #134 (permalink)
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Quote:
Originally Posted by THE GREAT ONE View Post
same error again and again...
You are completely wrong. It can not be "again and again" because server allow only one try. So only "again" was possible.

What to do: if you have another box with Smart-Card - insert your [BEST] Smat-Card into another Card-Reader and try to update your dongle again.

Quote:
Originally Posted by THE GREAT ONE View Post
can move my best to my old infinity box?
No its not possible. Dongle can not be moved as activation.
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Old 07-30-2015, 13:46   #135 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
You are completely wrong. It can not be "again and again" because server allow only one try. So only "again" was possible.

What to do: if you have another box with Smart-Card - insert your [BEST] Smat-Card into another Card-Reader and try to update your dongle again.


No its not possible. Dongle can not be moved as activation.


ive change card reader


now am not the best without best

----------Process started: 7/30/2015 3:21:38 AM----------
7/30/2015 3:21:38 AM DongleManager version: 1.56
PC HWID: 705BAB7C659E316AC5539313FD80CE76
Card-Reader: SCM Microsystems Inc. SCR3310 v2.0 USB SC Reader 0
Box/Dongle type: [BEST]
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: --------, HWID: 0003524500001942, Firmware: 0000.00
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 53 sec
Applet upgrade ok
Checking Dongle Identification...
Identification check error:
Server reported error:[0010] Dongle authentication failed. Retry upgrade.


next i will change pc and os too
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