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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 03-11-2014, 12:31   #1 (permalink)
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SPT Activation Problem


Dear Product Supporters,

2 days i go i sent serials to reseller to activate SPT with Best dongle .

Yesterday i got reply that they are activated. So i opened dongle manager and pressed update but for both the result is "There is no updates available".

The reseller sais that they are activated but maybe problem with server.

Can u check it please?

1.Dongle serial No (S/N): 592E7377

2.Dongle serial No (S/N): 4B269176


Thank you!

Regards,
Axecom
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Old 03-11-2014, 13:20   #2 (permalink)
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http://forum.gsmhosting.com/vbb/f452...olved-1779925/
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Old 03-12-2014, 00:25   #3 (permalink)
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Quote:
Originally Posted by axecom View Post
Dear Product Supporters,

2 days i go i sent serials to reseller to activate SPT with Best dongle .

Yesterday i got reply that they are activated. So i opened dongle manager and pressed update but for both the result is "There is no updates available".

The reseller sais that they are activated but maybe problem with server.

Can u check it please?

1.Dongle serial No (S/N): 592E7377

2.Dongle serial No (S/N): 4B269176


Thank you!

Regards,
Axecom
Hello,

592E7377 - not activated yet by any reseller
4B269176 - not activated yet by any reseller

You should contact to your reseller again to check activation status

Also, here is a special thread for Activation problems: http://forum.gsmhosting.com/vbb/f452...-here-1777796/
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Old 03-12-2014, 12:45   #4 (permalink)
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These 2 serials are resubmitted again to gsmserver..com today after getting refund from previous submission on another website.

Can u check again please?
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Old 03-12-2014, 14:57   #5 (permalink)
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Hello,

There is no activation for any of given S/N found.

Please, check activation status with reseller.
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