Cannot get Read Infos from by Infinity Dongle - GSM-Forum

zakariyaengote · 07-10-2019, 12:45

Hello

I can't get Read Info from by Infinity Dongle

YellowBoss · 07-12-2019, 10:52

Quote:

Originally Posted by zakariyaengote

Hello

I can't get Read Info from by Infinity Dongle

Hi,
What is the problem exactly ?

Do you see any kind of error message or anything like that ?

zakariyaengote · 07-14-2019, 16:25

I used to connect any Nokia with my computer I run Infinity Best I click Read Info It shows me all information about phone (phone lock carrier)
But I know I Cant get read infos although the phone is connected correctly
I tried with many phones but no resulats
I change the computer but the same problem

YellowBoss · 07-15-2019, 07:16

Hi,
Have you installed drivers well ?
What information you can read exactly and what you can not read ?

zakariyaengote · 07-15-2019, 10:49

What I need It’s wich carrier the phone is locked on

zakariyaengote · 07-15-2019, 10:49

Alla the drivers are instaled

**InfinitySupport** · 07-17-2019, 08:46

Dear Sir,
Could you please post here software operation log text.
Thank you !

07-10-2019, 12:45	#1 (permalink)
zakariyaengote Freak Poster Join Date: May 2016 Location: Sidi Yahia du Gharb Posts: 335 Member: 2577035 Status: Offline Thanks Meter: 13	Cannot get Read Infos from by Infinity Dongle Hello I can't get Read Info from by Infinity Dongle

07-14-2019, 16:25	#3 (permalink)
zakariyaengote Freak Poster Join Date: May 2016 Location: Sidi Yahia du Gharb Posts: 335 Member: 2577035 Status: Offline Thanks Meter: 13	I used to connect any Nokia with my computer I run Infinity Best I click Read Info It shows me all information about phone (phone lock carrier) But I know I Cant get read infos although the phone is connected correctly I tried with many phones but no resulats I change the computer but the same problem

07-15-2019, 07:16	#4 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hi, Have you installed drivers well ? What information you can read exactly and what you can not read ?

07-15-2019, 10:49	#5 (permalink)
zakariyaengote Freak Poster Join Date: May 2016 Location: Sidi Yahia du Gharb Posts: 335 Member: 2577035 Status: Offline Thanks Meter: 13	What I need It’s wich carrier the phone is locked on

07-15-2019, 10:49	#6 (permalink)
zakariyaengote Freak Poster Join Date: May 2016 Location: Sidi Yahia du Gharb Posts: 335 Member: 2577035 Status: Offline Thanks Meter: 13	Alla the drivers are instaled

07-17-2019, 08:46	#7 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Dear Sir, Could you please post here software operation log text. Thank you !