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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 01-21-2011, 04:38   #1 (permalink)
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Question takes long time abt 60 hrs. code not calc. yet

hi team.

i applied sl3 job abt 60 hrs. ago. but still show pending job. after this i applied 2nd sl3 24hrs ago its unlock. but 1st one still pending time takes abt 60 hrs but still pending. when it will be ready.

Connecting to server...

user: 129A5xxx.03
credit: 310
jobs in progress: 1
jobs done: 2


pls reply.
thx in adv,
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Old 01-21-2011, 07:11   #2 (permalink)
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Hello, post full logs. Don't seen anything now.

BR
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Old 01-21-2011, 09:41   #3 (permalink)
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if in 24 hours ure 2nd imei is unlocked and 1st not unlocked in 60 hours, this means your IMEI was not subbmited to our server
please post log here to clearify as all IMEI on our server are procsed max in 36 hours
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Old 01-21-2011, 10:55   #4 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
if in 24 hours ure 2nd imei is unlocked and 1st not unlocked in 60 hours, this means your IMEI was not subbmited to our server
please post log here to clearify as all IMEI on our server are procsed max in 36 hours
Connecting to server...

user: 129A5379.03
credit: 310
jobs in progress: 1
jobs done: 2

imei - 358281030079143

thx 4 reply.

re, check attached image.
Attached Images
File Type: jpg untitled.JPG (52.4 KB, 49 views)
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Old 01-21-2011, 10:59   #5 (permalink)
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same problem with me my phone is still on queue

Server version: 0.180
There are 5 free slots on the server.
Looking for jobs...Done.
You have 1 current job(s):
-->job 0: imei: 356036036135725, status: idle(no 65 on queue)


Unlock code not found for connected phone...
Done!
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Old 01-21-2011, 12:41   #6 (permalink)
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hi team,

i have to cancel my job if not process in 6 hrs. how to cancel job pls reply asap
re,
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Old 01-21-2011, 16:05   #7 (permalink)
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Hello, write to Infinity-BEST pm.

BR
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Old 01-22-2011, 04:43   #8 (permalink)
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Hello, write to Infinity-BEST pm.

BR
thx its done now. after 3days.

re,
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Old 01-22-2011, 10:32   #9 (permalink)
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Quote:
Originally Posted by safvanp View Post
thx its done now. after 3days.

re,

the reaosn you did not get code for such a long time was due to we had undergone major system upgrade
3 imei were left behind in the done list
therfore we missed your IMEI , normal calculation time is 24 -36 hours
Hope you will be satisfied in ure future jobs
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