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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 11-16-2017, 10:05   #1 (permalink)
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Very important how to avoid contact service in new nokia phone


hi
in old nokia phone u get contact service when u downgrade phone version as security file damaged
rpl etc

but in recent time u get contact service after flashing lower or higher version
but not the version is the problem but manfucturer


after nokia fall in buisness microsft bought it
and issued new nokia such as nokia 105
on phone cover nokia name and nokia logo on sofware
but on sticker microsoft
after 2016 nokia bought buy HMD global

u will read HMD global on phone sticker under battery
so if flash Nokia by Microsoft with hmd global version u will get contact service
and vice virsa


ok first before u flash phone do this
open Best
go mtk section
service tab
tick rpl only and press flash then connect phone


now from log u can check version




just flash phone with same version in log




but if u got phone with contcat service issue
do same method
read flash with rpl only ticked




if in log
Control Block Validation (Security Test) :
CBR is Ok, match with BB SN. Phone Security is Alive
Mobile Info

just flash phone with same version in log or with lower if phone by microsoft
or higher if by HMD global




but if u get this in log after reading rpl


CBR Info is wrong! CBR SN not match with BB SN!
Say thanks to some "great chinese tools" for kill your phone
If backup not done - phone just a brick



then no solution

this happen after flashing some chinese boxes that support nokia but destroy them



if post helpful press thank button
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Old 11-17-2017, 20:59   #2 (permalink)
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Thx for giving information


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Old 11-18-2017, 18:28   #3 (permalink)
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]you are welcome pal

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Old 11-21-2017, 12:34   #4 (permalink)
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bro i am getting error after flash wrong file
for nokia 225 can u help me


tiger bhai how to solve this error any idea

Dead Mode is Selected

Waiting for USB device...

1. Phone should be Off!

2. Battery must be charged and inserted! ( if not used external power )

- > If phone can't switch to BL - use battery or flash from Local mode!



--- Insert USB cable now! ---

Wait for phone...

Phone found! [ 11 ]

Sync...

Sync Ok, read regs...

Inital regs read done

Boot Info :

BB_CPU_ID : 6260

BB_CPU_HW : CB00

BB_CPU_SW : 0000

BB_CPU_SB : 8000

BB_CPU_NM : [MediaTek] MT6260_S0001

BB_CPU_SN : 7C04F71A12419CB09A9C1B44CFA4CAFE

BROM Protocol Version : 05

BROM Status : 0000

Comm Status : 0000

EXBL Status : Alive [ USB Load Active ]

Switch to BL failed! (Bad ACK) BL INIT : DEAD

BootLoader Init Failed (HW/Connection Error)

Connect phone on selected interface...



Boot Error

Flashing failed!



nokia 225 getting error


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Old 11-21-2017, 14:42   #5 (permalink)
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see this
http://forum.gsmhosting.com/vbb/f641...flash-1753261/
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Old 11-21-2017, 14:43   #6 (permalink)
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also this check
its useful

Quote:
Originally Posted by JayDi View Post
BAD ACK error mean some problems with connection. Close ALL sw, which can use , slow down ports and etc.
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Old 11-23-2017, 09:01   #7 (permalink)
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Thank you for the information ..well done
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Old 11-23-2017, 09:06   #8 (permalink)
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you are welcome bro
thank u
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Old 01-11-2018, 09:15   #9 (permalink)
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thanks for this helpful wellcome
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Old 02-06-2018, 15:35   #10 (permalink)
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thanks.
but Project ID in log just show us which file on the phone, not which file can solve the contact service.

before flash:
Project ID : SUEZ.30.01.11.p1

after flash:
Project ID : SUEZ.12.00.11.p1
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Old 02-07-2018, 07:55   #11 (permalink)
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as i wrote
by log u will know before flashing which version in phone
]so u flash same one
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Old 03-15-2018, 12:06   #12 (permalink)
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Nice share .............
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Old 04-04-2018, 12:28   #13 (permalink)
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http://www.youtube.com/watch?v=XXZMhj3Zm9k&feature=*********
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Old 05-23-2018, 19:31   #14 (permalink)
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nokia 230 rm-1173 after flash contact service plxxxxx help....
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Old 05-23-2018, 19:41   #15 (permalink)
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Quote:
Originally Posted by mrmmethun555 View Post
nokia 230 rm-1173 after flash contact service plxxxxx help....
your set is hmd global or microsoft
also read rpl and post log
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