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Reload this Page Warning:Dongle misconfiguration how to solve ?????
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Old 03-26-2017, 07:59   #1 (permalink)
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Warning:Dongle misconfiguration how to solve ?????

PC HWID: F7A8479572B72593D73D22DDDCC39B81
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008887020881292
Box/Dongle Serial No (S/N): C6378870
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
=> Online Service Account: http://www.infinity-box.com/service
- Username: 03C6378870
- Password: QQJPxiwz
Diagnostic Key: 7F3B4E810A8D3CA6

i tray to donle update but Dongle identification data damaged.


DongleManager [Infinity-Box] v1.68 [3/25/2017 11:57:53 PM]
PC HWID: F7A8479572B72593D73D22DDDCC39B81
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008887020881292
Type: [BEST] S/N: C6378870 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 03-26-2017, 09:40   #2 (permalink)
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Quote:
Originally Posted by deeptamu View Post
PC HWID: F7A8479572B72593D73D22DDDCC39B81
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008887020881292
Box/Dongle Serial No (S/N): C6378870
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 6A
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 03: [BEST] v.0122
=> Online Service Account: http://www.infinity-box.com/service
- Username: 03C6378870
- Password: QQJPxiwz
Diagnostic Key: 7F3B4E810A8D3CA6

i tray to donle update but Dongle identification data damaged.


DongleManager [Infinity-Box] v1.68 [3/25/2017 11:57:53 PM]
PC HWID: F7A8479572B72593D73D22DDDCC39B81
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008887020881292
Type: [BEST] S/N: C6378870 Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager.exe
- Update Dongle firmware
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Old 03-30-2017, 06:49   #3 (permalink)
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big thanks team infinity working my tools now
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Old 03-31-2017, 12:58   #4 (permalink)
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I am very glad to hear that problem has been solved
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Old 04-15-2017, 14:13   #5 (permalink)
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Quote message in reply?
infinity best warnning:dongle misconfig

plz help me

any solution
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Old 04-16-2017, 10:48   #6 (permalink)
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Quote:
Originally Posted by manojsharma20 View Post
infinity best warnning:dongle misconfig

plz help me

any solution
Hello,

What to do - http://www.infinity-box.com/support/?r=4
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Old 07-30-2017, 08:12   #7 (permalink)
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Dongle misconfiguration error
=== DongleManager [Infinity] v1.70 [7/29/2017 14:51:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0001626A18201292
Box/Dongle found: [BEST]
Serial No (S/N): B359626A
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0224
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7FD7739F8238AE04

thanks from infinity help to help me
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Old 08-01-2017, 12:53   #8 (permalink)
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Quote:
Originally Posted by maiwand30 View Post
Dongle misconfiguration error
=== DongleManager [Infinity] v1.70 [7/29/2017 14:51:51] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0001626A18201292
Box/Dongle found: [BEST]
Serial No (S/N): B359626A
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0224
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7FD7739F8238AE04

thanks from infinity help to help me
As I can see it's already fixed. Right ?
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Old 08-06-2017, 09:18   #9 (permalink)
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yes problem solved bro thanks
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Old 09-24-2017, 13:32   #10 (permalink)
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Infinity CM2 Dongle Show Dongle misconfiguration error



https://www.4shared.com/photo/H8PBfEDkca/mis.html


=== DongleManager [Infinity] v1.70 [9/24/2017 18:31:28] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108A17224881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D3A5A172
Firmware version: 0134.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
Diagnostic Key: 7F44839740A9F7CB



Infinity CM2 Dongle Show Dongle misconfiguration error Plz Help me
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Old 09-27-2017, 20:58   #11 (permalink)
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Quote:
Originally Posted by Jhilon View Post
Infinity CM2 Dongle Show Dongle misconfiguration error



https://www.4shared.com/photo/H8PBfEDkca/mis.html


=== DongleManager [Infinity] v1.70 [9/24/2017 18:31:28] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108A17224881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D3A5A172
Firmware version: 0134.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
Diagnostic Key: 7F44839740A9F7CB



Infinity CM2 Dongle Show Dongle misconfiguration error Plz Help me
Already answered via e-mail or in other thread
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Old 10-01-2017, 08:48   #12 (permalink)
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pls help us team my dongel is i think blocked

=== DongleManager [Infinity] v1.70 [10/1/2017 13:17:11] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000D3C800001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 72F1D3C8
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F08C35C531A15BD
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Old 10-02-2017, 14:44   #13 (permalink)
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Quote:
Originally Posted by naveenagg18 View Post
pls help us team my dongel is i think blocked

=== DongleManager [Infinity] v1.70 [10/1/2017 13:17:11] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000D3C800001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 72F1D3C8
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: On
Last launched Application: 0034 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
Diagnostic Key: 7F08C35C531A15BD
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware
  Reply With Quote
Old 10-12-2017, 12:27   #14 (permalink)
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=== DongleManager [Infinity] v1.70 [10/12/2017 17:26:30] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000E59612BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BD04E596
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 59
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00BD04E596
- Password: ....
Diagnostic Key: 7F688FFD494B11BB
Last edited by InfinityHelp; 10-13-2017 at 07:09. Reason: password removed
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Old 10-13-2017, 07:09   #15 (permalink)
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Quote:
Originally Posted by murad6229 View Post
=== DongleManager [Infinity] v1.70 [10/12/2017 17:26:30] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000E59612BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BD04E596
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 59
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00BD04E596
- Password: ....
Diagnostic Key: 7F688FFD494B11BB
Do you have any kind of sharing/trace/sniff software installed and running ?

Do you have fault.bin file in folder with software ?
Please do not use external file sharing servers, attach fault.bin file here or send e-mail with file and problem info to:
help [at] infinity-box.com
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