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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 10-06-2016, 12:02   #1 (permalink)
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what i can do now........


neeed first time help sir,,,,,,,,,,,,,

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/6/2016 4:00:07 PM ----------
DongleManager [Infinity-Box] v1.66 [10/6/2016 4:00:07 PM]
PC HWID: E1911C6539864C2C68A722FEB3D57CC0
Card-Reader: FT SCR2000 0
HWID: 01027E5E1C6A1292
Type: [BEST] S/N: 08847E5E Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-06-2016, 14:39   #2 (permalink)
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Quote:
Originally Posted by lerner_ View Post
neeed first time help sir,,,,,,,,,,,,,

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 10/6/2016 4:00:07 PM ----------
DongleManager [Infinity-Box] v1.66 [10/6/2016 4:00:07 PM]
PC HWID: E1911C6539864C2C68A722FEB3D57CC0
Card-Reader: FT SCR2000 0
HWID: 01027E5E1C6A1292
Type: [BEST] S/N: 08847E5E Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
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Old 10-06-2016, 14:56   #3 (permalink)
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Join Date: Feb 2016
Location: GREAT Country Pakistan
Posts: 1,954
Member: 2537939
Status: Offline
Sonork: 100.1670350
Thanks Meter: 708
Quote:
Originally Posted by YellowBoss View Post
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Run DongleManager.exe
- Update Dongle firmware now ONLY ONE TIME
thanks for reply buddy



ok today i already do that,,,, i tried it tomorrw and post result
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