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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Dragon Box


Dragon Box Chinese Phone Tool

 
 
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Old 04-25-2012, 16:53   #1 (permalink)
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strange problem with itel phones


hi bro...

i received customers with itel phones : they managed to activate dual sim and now there is network problem: emergency for both sim1 and sim2.

i formated ...wrote nv files and fullflash . always network problem...


who can help me


BR
 
Old 04-25-2012, 17:02   #2 (permalink)
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Quote:
Originally Posted by bebecarla View Post
hi bro...

I received customers with itel phones : They managed to activate dual sim and now there is network problem: Emergency for both sim1 and sim2.

I formated ...wrote nv files and fullflash . Always network problem...


Who can help me


br
post log of this phone. And u r problem is imei. Maybe check *#06# it's ok or not .write good imei & post result.
 
Old 04-25-2012, 17:16   #3 (permalink)
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hi...

i rewrote the 2 imei and same probleme

r
 
Old 04-25-2012, 17:30   #4 (permalink)
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this is hardwere problem not softwere.
 
Old 04-25-2012, 17:38   #5 (permalink)
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hi...
very strange ...every day i receive 1 or two phone with this problem how to repair them then

br
 
Old 04-25-2012, 19:13   #6 (permalink)
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What cpu inside this phone? Why not post full log to see if need nv file?
 
Old 04-26-2012, 04:55   #7 (permalink)
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Quote:
Originally Posted by bebecarla View Post
hi bro...

i received customers with itel phones : they managed to activate dual sim and now there is network problem: emergency for both sim1 and sim2.

i formated ...wrote nv files and fullflash . always network problem...


who can help me


BR
bro. reheat or replace network ic 100% problem solved
tested many set 100% good work
 
Old 04-26-2012, 11:13   #8 (permalink)
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hi....

can you show me network ic...image please

br
 
Old 04-26-2012, 11:50   #9 (permalink)
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Quote:
Originally Posted by bebecarla View Post
hi....
Quote:
Originally Posted by bebecarla View Post

can you show me network ic...image please

br


before that post here log with read info and imei repaired.

(go to dragon folder, there u find cmz log file as note pad )
 
Old 04-26-2012, 12:01   #10 (permalink)
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Quote:
Originally Posted by bebecarla View Post
hi bro...

i received customers with itel phones : they managed to activate dual sim and now there is network problem: emergency for both sim1 and sim2.

i formated ...wrote nv files and fullflash . always network problem...


who can help me


BR
what about imei?
did u change imei?
just try to change imei
still same problem faced u can check harwdare
 
Old 04-26-2012, 12:13   #11 (permalink)
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Quote:
Originally Posted by rathishtr View Post

before that post here log with read info and imei repaired.

(go to dragon folder, there u find cmz log file as note pad )


1.READ LOG


Chip=MTK
Action=ReadInfo
FlashType=NOR
boot=Ver3.1108
Expert Mode=Disable
Range[start]=0x0
Range[size]=0x0
Interface=COM
FlashFile=
Comport=COM8
Baudrate=921600

CPU_Type=MT6252
CPU_ID=00000007
NOR_ID=00EF006000170000
NOR_Size=8MB
NOR_Name=SF_W25Q64DW
NOR_DieCnt=
NAND_ID=0000000000000000
NAND_Size=0MB
NAND_Name=Nand:N/A

Initializing...
DA_LIB_VER_4.0.3.2
It is sensing the pinout fast,please hold on the phone Power key
RXD=7 TXD=9
Connecting...Please hold on the POWER key until the red gauge is going...
Any errors please select another boot and try again.
BB:6252, HardwareVer:8B00, SoftwareVer:CE00
Loading boot...
INT_SYSRAM_BOOT test completed.
Loading boot...
Boot2 test completed.
Nor Flash ID: 00EF006000170000
Nand Flash ID: 0000000000000000
Read Hardware Information is done.
Config EMI(Nor Flash only)...
H/W detection ok.
Get Project ID from phone...
Project ID: A299_CY_E_IT2650_110707_WB


2.WHEN I TRY TO WRITE IMEI ...i see imei not found in mode tracker why imei is not found . but onto display of phone imei is seen...not same like his is written under battery

3.i have backup a nv file : its A299 CY E IT 2650 111025 WB Z can i safety write this file in my phone...help me

BR
 
Old 04-26-2012, 12:33   #12 (permalink)
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Quote:
2.WHEN I TRY TO WRITE IMEI ...i see imei not found in mode tracker why imei is not found . but onto display of phone imei is seen...not same like his is written under battery
Your fone is 6252. so try this methode..

read info
use 3.11...boot
use 115..baudrate

click on imei tab
click on AT mode in imei options

write same imei on imei sticker..

post here if any error shown(post picture with error in AT imei writing)
or
check with sim and post result



Quote:
3.i have backup a nv file : its A299 CY E IT 2650 111025 WB Z can i safety write this file in my phone...help me
i think you will sucess in AT mode writing. no need to write nv now.

post me result as for above...
 
Old 04-26-2012, 12:43   #13 (permalink)
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help me how to enter imei in at mode ...process please


br
 
Old 04-26-2012, 12:47   #14 (permalink)
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Quote:
Originally Posted by bebecarla View Post
help me how to enter imei in at mode ...process please


br
read my post carefully again and again... Just do waht i said there....
 
Old 04-26-2012, 12:54   #15 (permalink)
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Quote:
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help me how to enter imei in at mode ...process please


br

ok i follow your process ... i wrote the 2 imei on sticker in phone but always emergency

br
 
 

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