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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Fenix Key

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Old 07-06-2012, 17:39   #1 (permalink)
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fenix life counter. Can not update

please check link to see my error.

i have tried updating the life counter on 3 computers.

please help asap!

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Old 07-06-2012, 20:31   #2 (permalink)
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hello I have the same problem, I have 2 phoenix key I can not update, the card reader is fine, and restore the system of the PC and does not work, please help thanks fenix team
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Old 07-07-2012, 05:04   #3 (permalink)
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fenix life counter is lowest position-plz if any body can help me
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Old 07-07-2012, 08:58   #4 (permalink)
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here is my card successfully update today




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Old 07-07-2012, 18:35   #5 (permalink)
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Quote:
Originally Posted by ishant View Post
here is my card successfully update today




try today, but does not work, you still receive errors


cannot update card
an error occurred while updating card.
ifberror still occurs please contact support team.
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Old 07-11-2012, 11:02   #6 (permalink)
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updates server 100% working i think you need check your firewall settings exception list post result

br
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Old 07-13-2012, 20:38   #7 (permalink)
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i have been using fenix for 1 year now on the same computer with no programs and the same anti virus without problems with update.

i have not installed any new firewall or program and suddenly there is a problem???

i have tried on 2 different computers and this is still the same problem.

i will retry one more time tomorrow and post result.
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Old 07-14-2012, 11:25   #8 (permalink)
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i have retested today and can confirm that even when firewall and antivirus software is turned OFF on router and computer the update still fails with same error.

Please fix this!
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Old 07-15-2012, 20:29   #9 (permalink)
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ok pm me your messenger contact and time available online i will come online to check your pc

br
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Old 07-19-2012, 11:24   #10 (permalink)
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whats the update on this problem cause i've got the same .. waiting for the result on this post tnx
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