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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Fenix Key

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Old 02-29-2012, 15:00   #1 (permalink)
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When press to power on phone, it shows battery charging

Why some models when reading the BB5 log via USB the Fenix software says turning off phone, the phone restart in battery charging mode. and thus when I try to turn on the phone for the log to be read nothing happens.
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Old 02-29-2012, 16:36   #2 (permalink)
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Quote:
Originally Posted by tical View Post
Why some models when reading the BB5 log via USB the Fenix software says turning off phone, the phone restart in battery charging mode. and thus when I try to turn on the phone for the log to be read nothing happens.
some models says turning off phone but phone restart or show battery charging mode.


open battery or usb cable. insert battery connect usb Fenix software running automatically
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Old 05-22-2012, 16:29   #3 (permalink)
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Question

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Originally Posted by SHOEB AHMED View Post
some models says turning off phone but phone restart or show battery charging mode.


open battery or usb cable. insert battery connect usb Fenix software running automatically
I have the same problem with N8... Is impossible read log... I tried many times... After POWER ON with and without batery or USB... but nothing.... always battery charging... or phone not found...
What is the trick?
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Old 05-23-2012, 17:34   #4 (permalink)
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check your pc for chipset drivers maybe something wrong with them and uninstall and reinstall Nokia Usb Drivers
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Old 05-25-2012, 20:31   #5 (permalink)
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Originally Posted by musai View Post
check your pc for chipset drivers maybe something wrong with them and uninstall and reinstall Nokia Usb Drivers
It's real, sometimes drivers instalation failed or isn't complet... Finally, I tried in another pc, I wait for driver install and when all was succesfull... I could read hash from N8...
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Old 05-25-2012, 20:56   #6 (permalink)
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It's simple.
==>remove BATTERY
==>Connect USB to PC and then to phone
==>CLICK on read or connect ( whatever U need to click to read the log)
==>Then connect BATTERY and press power shortly.

~~~~~~~~~Hope this will help
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