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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Medusa

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Old 09-13-2019, 21:27   #1 (permalink)
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g930t storage info sending error [Answered]


hello,

i working on g930t and open content extractor and i try read the device but suddenly the software close and i open again and say me this

Model Settings:
Interface : USB
Brand : Samsung
Model : SM-G930T
SRF : C:/Program Files (x86)/Medusa Pro Software/firmwareFolder/SAMSUNG_SM-G930T_USB_UFS.srf
Core : Qualcomm MSM8996 UFS
Loader : QLoader_v3_Samsung

Connecting...
Sending loader...OK.
Loader successfully initialized.

Storage info sending error.

the phone have screen damaged but i can`t conect anymore
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Old 09-16-2019, 17:04   #2 (permalink)
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On so many phone, the userdata partition is encrypted, so, dont work content extractor for read that partition.
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