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Old 07-13-2018, 18:56   #1 (permalink)
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I'm new user of Medusa Pro [Answered]


Welcome to Medusa Pro Software version 1.6.2.
Started.
Reader #0: Generic EMV Smartcard Reader 0

Model Settings:
Interface : USB
Core : Qualcomm MSM8992
Loader : QLoader_v1

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Model Settings:
Interface : USB
Core : Qualcomm MSM8992
Loader : QLoader_v2

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Model Settings:
Interface : USB
Core : Qualcomm MSM8992
Loader : QLoader_v5_LG

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Model Settings:
Interface : USB
Core : Qualcomm MSM8992
Loader : QLoader_v9

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Model Settings:
Interface : USB
Core : Qualcomm MSM8992
Loader : QLoader_v10_LG

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Last edited by Medusa Box; 07-14-2018 at 08:36.
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Old 07-14-2018, 08:36   #2 (permalink)
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Hello.

As You can see from your Software log, unfortunately loaders, which You have tried to use for connecting, are not compatible with your device:
Quote:
Loader not initialized. Loader is not suitable for this device.
Quote:
Storage info sending error.
Currently we have only these USB loaders, which are present in the list of Software. As soon as we will have new loaders we will add them to the list and release Software update.

BTW, what device do You try to connect?
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The Following User Says Thank You to Medusa Box For This Useful Post:
Old 07-14-2018, 15:21   #3 (permalink)
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Quote:
Originally Posted by Medusa Box View Post
Hello.

As You can see from your Software log, unfortunately loaders, which You have tried to use for connecting, are not compatible with your device:


Currently we have only these USB loaders, which are present in the list of Software. As soon as we will have new loaders we will add them to the list and release Software update.

BTW, what device do You try to connect?
Thanks for the reply the device is LG G4-h811
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Old 07-15-2018, 06:59   #4 (permalink)
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You can try to repair the device via eMMC.

To repair phone via eMMC, do the next steps:

1. Install the latest Medusa Pro Software version (Medusa Box Downloads - Software, Drivers, Manual).
2. Download and install SRF (Smart Repair File) for H811 ("Download *.srf" button in Software).
3. Select LG H811 in the Software list (model will appear in Software list after SFR installation).
4. Solder all necessary eMMC wires accordingly to the pinout picture ("Help" or "Pinout" button in Software).
5. Connect the device to box and press "Connect" button.
6. When the device will be connected successfully, do "Smart Repair" ("Smart repair" button).
7. Disconnect the phone and try to put it into Download Mode (disconnect the cable, re-connect the battery, press and hold "Vol+" button and connect USB cable).
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